mezeh mediterranean grill (reynold's crossing)

Ryan S. 

on Birdeye

3 years ago

Hi, we love Mezeh! However, the last three times we have ordered bowls, none of our sauces have made it into the order. Last night an order of three bowls should’ve had four and zero made it. We understand it’s a crazy time (in the world and even just it being dinner time rush), but a huge bummer! 

Jennifer S. 

on Birdeye

4 years ago

I had placed a large to-go order several days in advance. The food was excellent... EXCEPT that crumbled feta cheese was added to one of the bowls by mistake. Normally this wouldn't be an issue but it just happened to be the order belonging to the only vegan in our group! Because the feta was mixed in with everything else, it was impossible to remove it and so Amy couldn't eat any of it. 

Michelle M. 

on Birdeye

4 years ago

I just placed an order and unfortunately got home and it was not correct.  It was a kids bowl and didn't have the classic hummus-had the cilantro kind instead.  I know mistakes happen!  Is it possible to just get credit added to my account to get another bowl later since I can't come back today? 

Paige D. 

on Birdeye

4 years ago

Hi, I made an order at 6:57 stated below. Online it said the order would be ready at 7:17. I arrived at this time. When I first arrived, the order was not in the grab and go section so I went near the register for an update. After waiting near the register for ten minutes without any recognition from the staff, I decided to get in the line, which never had more than three people in it. While in the line, I watched as the staff prepared an order that was submitted after minutes without an explanation. After someone finally a... read more

Jessica P. 

on Birdeye

4 years ago

Hello, I used the app to order my lunch today, after I received the delivery, I noticed that one of my items was missing. I did not receive the Cheese Please Mediterranean pizza. 

april p. 

on Birdeye

4 years ago

ordered bowl with pita chips they state vegan on website but the label on bag says contains dairy. I called the store and said they were vegan and they don't label these then I told her check again because I am allergic and she did and said the seasoning has dailry glad I didn't eat them or you would have a law suit on your hands you need to update this!!! do you realize how dangerous this is?,?? the employee didn't seem at all concerned 

Lydia S. 

on Birdeye

4 years ago

Hi, I recently ordered from the Reynolds Crossing mezeh, however when I got back to my office and opened my order there was part of a wet paper receipt in my food, I have attached picture for reference. I absolutely love Mezeh and have never had a problem before, just wanted to bring this to your attention so those at the location could be made aware. Unfortunately this is extremely unsanitary and hopefully can be avoided in the future. 

Anne M. 

on Birdeye

4 years ago

Hello, I recently ordered two salads from the Reynolds crossings area in Richmond, Va and the portions were incredibly small. 

Andre J. 

on Birdeye

4 years ago

I wanted to write to say that I placed a delivery food order today at Mezeh at Reynolds Crossing in Richmond VA with a diet coke in the order and I did not receive the coke.