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About this business

Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

4.72,953 reviews
O.G.'s profile image
2 weeks ago

5.0 out of 5 stars Brother Printers - my favorite I've been using Brother Printers for years - decades in fact. I love them. Great quality, and very durable. As an author, a good printer is a must. I depend on Brother Printers to deliver the goods. 

stephen d.'s profile image
stephen d. 
3 weeks ago

5.0 out of 5 stars Awesome printer a bit pricey Awesome printer a bit pricey 

Vickie's profile image
2 months ago

4.0 out of 5 stars I purchased as a gift. I love the "Brother" brand. It seems to work well for them. I have an older model of my own. 

E,Rappy's profile image
2 months ago

3.0 out of 5 stars like the small size but there are some big problems I purchased a refurbished machine. I have nothing but good luck doing this. This Brother fits perfect in my custom built printer drawer, love the pop up display. Set up wasn't easy, I still haven't figured out how to print and when I added paper to the tray it kept saying it wasn't reinstalled properly. I finally took a flash light and looked under and there were a 6-8 pieces of paper jammed inside. I was shocked. I have till the 24th to return. I think d... read more

abjeep's profile image
2 months ago

Brother does not disappoint. I have had Brother printers forever. They seem to be fail-safe for me. My next printer will also be a Brother. 

RuthM's profile image
3 months ago

Love this printer. Easy to set up and Brother customer service is tops. Has great printing options, easy to use. Had one problem with it and Brother shipped me a new one. I've always had Epson printers before but now, I'll stick with Brother. 

pdaigle's profile image
4 months ago

Good little wifi printer I've had this for over a year. I like that it can be set up remotely, and all of my computers have connected to it just fine. I've also been able to scan a few multiple page documents and have the machine email the documents to me. Ink is a little expensive, but it is not too bad. 

David and Katey's profile image
David and Katey 
4 months ago

4.0 out of 5 stars Ok printer- constant issues with reading ink cartridges. Intermittent Wi-Fi issues, but mainly struggled with printer reading ink. We bought multiple types of ink, including Brother brand and printer struggled to recognize ink. After fighting with it for a couple of years, finally just bought a higher end HP. 

Rleedc's profile image
5 months ago

Great printer. Great support. Reliable and easy to use printer. Good quality printing for the price. Easy to set up and use. Plus brother support is excellent. I highly recommend this printer. 

Frequently asked questions about MFC-J497DW

How is MFC-J497DW rated?

MFC-J497DW has a 4.7 star rating with 2,953 reviews. 

When is MFC-J497DW open?

MFC-J497DW is closed now. It will open tomorrow at 9:00 a.m.