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MFC-J497DW
About this business
Printer Scanner at good price Once I got this connected to the correct wifi I've had no issues. I can be in one room, the printer is in the other and i just hit print from my phone and it prints. Ink and paper are easy to load, ink seems to last a while and is reasonably priced. Only downside is that you have to use the phone app to control this, print, scan and copy, You can't just place a document on the scanner or top load and hit a button on the unit to scan/copy, unless I'm overlooking something. I was able to send faxe... read more
No complaints if da wireless connection worked. Product was great. Printed well. Start up and finish was great. Issue - could not get it connected to my network or individual devices through the wireless feature on my devices. They never found it and could not add it no matter what I tried. Sadly, I had to return it. I want to desperately recommend it to a friend as well. Very upset I could not get it to work…aka…show up so I could connect or it wirelessly!
Business response:
We understand you're experiencing wireless setup issues with your Brother MFCJ497DW machine. We'd like to help. Below is a FAQ that may help you with this issue: https://help.brother-usa.com/app/answers/detail/a_id/155991 If you continue to have issues, our Brother Customer Support Team is available to assist you direct:www.brother-usa.com/brother-support
Good at first... but then It works well at first but the printer started giving me trouble after only a year of use. It sends out blank papers instead of printing documents and I have only gotten 2 pages to print in the last month!
Business response:
We understand you're experiencing blank print issue with your Brother MFC-J497DW machine. We'd like to help. Below is a FAQ that may help you with this issue: https://help.brother-usa.com/app/answers/detail/a_id/156138 If you continue to have issues, our Brother Customer Support Team is available to assist you direct:www.brother-usa.com/brother-support
Love kimberly lee Absolutely love this printer and wouldn't change anything about it!
Great all in one printer Great printer. This was purchased for our office and we're very pleased with the performance of this printer. We've only used the printer and scanner and give this machine a thumbs up!
love to watch movies This Brother printer has worked perfectly. It was a great buy.
Brother j497DW very reliable product, fast printing, good wifi connection signals, lasting long, never has any issues , highly recommended this brother J497dw printers, really love it , excellent using experience
A year after I’ve had this printer for a year now and have not had any issues with it. Prints a little slower but not a big issue at all.
my fave printers these printers are by far my favorite. they are easy to use & easy to set up. this is my 2nd brother mfc printer. my old one still works great & is still in use @ another location. had that one for close to 10 yrs. never had any issues. this, none so far. wifi & bluetooth are amazing.
Frequently asked questions about MFC-J497DW
How is MFC-J497DW rated?
MFC-J497DW has a 4.3 star rating with 3,407 reviews.
When is MFC-J497DW open?
MFC-J497DW is open now. It will close at 6:00 p.m.