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Great printer, lots of apps & extras, high qual... I received this product for free from Brother in exchange for my honest opinion/review of the product. The Brother MFC Ink Jet is overall a high quality, easy to use, multi-functional scanner, print, copy, fax machine. Features: The machine was a breeze to get setup - simply plug in, turn on and input WiFi info. The machine was up and running within minutes. The Brother MFC easily connected to phones & pc in our household and there was no problem getting items to print. Sett... read more
Great Quality! I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product for free from Brother in exchange for my honest opinion/review of the product. Overall: I was very happy with this all in one printer. Assembly and set-up: The box that the printer came in was quite large. Aside from size, the machine was very easy to set up. All I had to do was remove the ink cartridges, manual and power cord prior to lifting the machine out of the box. Once removed, ... read more
Brother printer I received this product for free from Brother in exchange for my honest opinion/review of the product. I absolutely love this printer! From the moment I took it out of the box, until I was printing my first item was around 15 minutes. The set up was simple. The directions and instructions were thorough. It automatically connected to my WiFi and I`ve had zero issues printing from my phone. The cartridge slots were easy to access and simple to put in. The first print jobs are flawless and I`m excited to use thi... read more
Game Changer! I received this product for free from Brother in exchange for my honest opinion/review of the product. I love this printer!The assembly instructions were very clear and made for a totally painless setup process. I started printing right away and haven`t had any notable issues. Loading paper and installing ink were a breeze.I can connect to it through wifi and even conveniently print from my phone that`s my favorite feature. My phone and computer connected with no problem, which is not something that I can say a... read more
Brother Printer I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product for my unbiased opinion. The product looked large at first and was surprisingly the right size to fit in the printer area of my desk. It was easy to assemble. I did not find it difficult getting to connect it to my computer and start it up. I was impressed by the amount of ink that is given and that I do not have to be concerned about ink running out. The instructions were easy to rea... read more
Printer ink tubes/print head gets clogged After talking with Brother tech people we have the impression that the new combo printer we originally bought is not appropriate for home owner with occasional use. Instead it is designed for heavy office use. Our experience has been to use printer maybe a few times one day and then several days pass before we use it again. Consequently something about the ink tubes and/or print head gets clogged with dry? ink and eventually the printer will not print properly. No amount of going thr... read more
DO NOT BUY THIS PRINTER, IT USES A LOT OF INK!! I'm VERY DISAPPOINTED in the amount of ink this printer consumes. I only use it for home purposes. It was advertised that it comes with ink tanks that will last a year however from the time I purchased this printer in July, 2021 at Staples, I have already had to replace the black tank on 1/26/22 and the blue, cyan and yellow tanks on 3/24/22. Already the yellow tank is only 1/4 full which means I will have to replace that one again at some point. Both the blue and cyan tanks ar... read more
Default setting of portrait cannot be changed I bought this printer because the salesman at Staples told me it was the best one. However, it's definitely not the best one I've had. It has portrait as the default setting, which takes it forever to print a page. I've looked through the instructions and also spent a lot of time on the phone with their help line and the representative couldn't figure it out, either. Will never buy another Brother printer.
Business response:
We are sorry that you are experiencing printing issues with your Brother MFCJ5845DW machine and we understand your disappointment. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
MFC-J5845DW has a 4 star rating with 861 reviews.
MFC-J5845DW is closed now. It will open at 9:00 a.m.