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Michael Krach of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
He was responsive, caring and kind. The personal touch made all the difference in my decision to move forward with Mutual of Omaha. I can't speak highly enough of Michael. He represents well your trusted brand.
Business response:
Thank you so much, Julie, for your wonderful review and kind words. I am absolutely delighted that I was able to provide you with the quality experience we always strive for at Mutual of Omaha Mortgage. It has been a distinct pleasure working with you and I value the trust you've placed in us. Looking forward to assisting you in the future. Best regards, Michael Krach.
Verified by Mutual of Omaha Mortgage
Michael Krach not only made my experience easy but was very efficient and quick.
Business response:
I deeply appreciate your positive review, Lisa. I am thrilled that you found my service efficient and quick. It was an absolute pleasure to assist with your mortgage needs and I'm happy I could make the process easy for you. At Mutual of Omaha Mortgage, we strive to deliver this type of experience for every client. Please do not hesitate to get in touch if you need further assistance. Thank you for choosing us!
Verified by Mutual of Omaha Mortgage
Mike was with me every step of the way. He kept me updated through the whole process.
Business response:
I'm extremely grateful for your kind words and positive rating, Susan. Knowing that I was able to assist you every step of the way and keep you updated throughout the entire process means a lot to me. It was a pleasure to help you with your mortgage needs at Mutual of Omaha Mortgage. If you ever have further questions or need assistance, please don't hesitate to reach out. Thanks again for your feedback!
Verified by Mutual of Omaha Mortgage
I would like to thank Michael for sticking with me through the whole process answering all my questions along the way!!!! And Donna for the same. I don’t I could have ask for a more quick and seamless process! Your team is awesome to work with and I will share my experience anytime I have the opportunity! Thank you again so much for everything, you have allowed me and my husband to breathe a little easier at this season in our life. Take care, Sandy A.
Business response:
Thank you so much for your kind words, Sandra. I'm truly elated to hear that you felt supported throughout your entire mortgage process. Donna and I strive to provide the best service to our customers and it's reassuring to know that we were able to meet that goal with you. Your feedback not only brings a smile to our faces, but inspires us to continue doing our very best for clients just like you. Your positive experience is why we do what we do. Please don't hesitate to get in touch if you need anything in the future. Take... read more
Verified by Mutual of Omaha Mortgage
Michael and Lisa did their best in servicing the first loan. We missed the expertise of Lisa during the second round. Michael was in communication as often as he could be regarding progress and documentation. The one issue making the process laborious was the disconnect between the actual lenders - bean counters - and what we were told by the Sales Manager as to what would be expected from us. During the first application there was an issue with employment - my husband working a chauffeuring job. Rather than anyone coming st... read more
Business response:
I deeply appreciate your comprehensive feedback and your 5-star rating, Debra. Our primary goal at Mutual of Omaha Mortgage is to streamline the process and make it as simple as possible for our clients. I'm delighted to hear that you found our communication satisfactory and that Lisa and I were able to assist you satisfactorily during your first loan process. I'm sorry to hear about the challenges you faced during the second round, and I'll take your feedback into account to avoid such issues in the future. Regarding the in... read more
Verified by Mutual of Omaha Mortgage
When i asked questions i got answers and they did absolutely awesome work with my finance rate
Business response:
Thank you, Tony, for your kind words! I'm so glad Mutual of Omaha Mortgage was able to answer your questions and get you the best rate possible. It's been a pleasure working with you.
Verified by Mutual of Omaha Mortgage
Communication
Business response:
Thank you so much, Gregory, for taking the time to provide a 5 star rating and review for Mutual of Omaha Mortgage. It is always great to hear that our team has provided excellent communication throughout the process. We truly appreciate your kind words.
Verified by Mutual of Omaha Mortgage
Fast service
Business response:
Thank you for your positive feedback, Joaquin! We strive to provide fast, efficient service at Mutual of Omaha Mortgage and I'm glad we could meet your expectations.
Verified by Mutual of Omaha Mortgage
Feel like process takes to long . Michael was excellent but communication from others need work
Business response:
Thank you for your feedback, Troy. I'm glad to hear that you had a positive experience with me. I apologize for any delay or lack of communication experienced from other members of the Mutual of Omaha Mortgage team. I'll be sure to share your feedback with the appropriate people.
Frequently asked questions about Michael Krach of Mutual of Omaha Mortgage
How is Michael Krach of Mutual of Omaha Mortgage rated?
Michael Krach of Mutual of Omaha Mortgage has a 4.8 star rating with 360 reviews.
When is Michael Krach of Mutual of Omaha Mortgage open?
Michael Krach of Mutual of Omaha Mortgage is open now. It will close at 5:00 p.m.