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Michael Krach of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Miachel and Lisa, the 2 people I dealt with were professional and knowledgeable and very friendly. That made it easy to get things done.
Business response:
I greatly appreciate your kind words and 5-star review, Wanda. It was a pleasure working with you, and both Lisa and I are thrilled to hear you found our service professional, knowledgeable, and friendly. Your satisfaction is our priority at Mutual of Omaha Mortgage. Thanks again for your trust in us.
Verified by Mutual of Omaha Mortgage
Communication, efficiency, and professionalism
Business response:
I'm incredibly thankful for the excellent review, Teresa. It's my pleasure to provide efficient and professional service and maintain clear communication throughout the process. Your satisfaction is always my top priority at Mutual of Omaha Mortgage. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Open and honest communication. Mr. Krach was very easy to work with and made the process smooth and efficient. He answered all of my questions with professionalism and in a timely manner.
Business response:
I'm extremely grateful for your kind words and stellar rating, Antoine! It was a pleasure to assist you throughout your process with Mutual of Omaha Mortgage. I strive for open and honest communication and am glad to hear that it made your experience smooth and efficient. Feel free to reach out if you have any other questions in the future.
Verified by Mutual of Omaha Mortgage
Michael is the best!
Business response:
I'm truly grateful for your kind words, Sharon! It's fantastic to know that you had a positive experience with me at Mutual of Omaha Mortgage. Providing the best service to all of my clients is always my top priority, and I'm thrilled that I was able to meet your expectations. Don't hesitate to get in touch if you need any further assistance in the future. Thank you for your 5-star review!
Verified by Mutual of Omaha Mortgage
It is always hard, with today’s world, to do business of the phone or electronically, just because you personally don’t have the opportunity to meet the person. Mike was friendly and always available for any questions I might have had. He made the process easy, and that helped the process run smoothly. I appreciate that he treated me like a person.
Business response:
James, thank you for this wonderful review. I'm glad that my approach of making myself readily available and treating every client as a unique individual has resonated with you. It's great to hear that our process at Mutual of Omaha Mortgage was easy and smooth for you, despite the challenges of not having face-to-face interactions. Your satisfaction is my top priority. Thanks again for your kind words and for rating me with 5 stars.
Verified by Mutual of Omaha Mortgage
Great communication
Business response:
I'm grateful for your feedback, Fonda! It's great to hear that you found our communication to be reliable throughout your experience with Mutual of Omaha Mortgage. We strive for clear, consistent interaction with all our clients. I'm delighted you rated our service 4.50 out of 5 stars! We will keep working hard to provide exceptional service. Thanks again!
Verified by Mutual of Omaha Mortgage
Michael was great to deal with. He kept me informed and answered all of my questions to my satisfaction every day. The process was made enjoyable by his availability and knowledge when I called.
Business response:
Thank you so much for the kind words, Echo. It was truly a pleasure working with you and I'm thrilled to hear that you felt informed and satisfied throughout the process. I strive to provide the most knowledgeable and readily available service to all of my clients. Your positive experiences with Mutual of Omaha Mortgage are what make my job so rewarding. Please don't hesitate to reach out if you ever have any future questions or needs. Thank you again for this wonderful review!
Verified by Mutual of Omaha Mortgage
Ease of getting information. Helpful with notes.
Business response:
I appreciate your kind words, Robert. I'm glad to know that the process of obtaining information was easy and the notes provided were helpful. At Mutual of Omaha Mortgage, customer satisfaction is our top priority, and your feedback is integral to our ongoing commitment to improvement. Thank you for taking the time to review our services and awarding us a rating of 4.16 out of 5. We look forward to serving your mortgage needs in the future.
Verified by Mutual of Omaha Mortgage
Mike was absolutely amazing from start to finish. He listened to what my goals were and created a solution that was beyond my expectations. Communication was great and the team coordination helped make sure we reached the earliest possible closing date. I am fortunate to have had the opportunity to work Mike and the Mutual of Omaha team to help me secure a better future.
Business response:
I'm really grateful for your kind words, Jeffrey. It was truly a pleasure working with you to meet your goals. I'm thrilled to hear that the solution we created exceeded your expectations, and that our communication and coordination helped expedite the closing. At Mutual of Omaha Mortgage, we always strive to provide the best possible service. It's wonderful to know that we could assist you in securing a better future. Thank you again for taking the time to share your experience and for the 5-star rating. It means a lot to m... read more
Frequently asked questions about Michael Krach of Mutual of Omaha Mortgage
How is Michael Krach of Mutual of Omaha Mortgage rated?
Michael Krach of Mutual of Omaha Mortgage has a 4.8 star rating with 360 reviews.
When is Michael Krach of Mutual of Omaha Mortgage open?
Michael Krach of Mutual of Omaha Mortgage is open now. It will close at 5:00 p.m.