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Michael Krach of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Prompt communication to my questions is what made the experience great. Any little hiccups in the process were quickly communicated so that they could be addressed in a timely manner. Thank you Michael.
Business response:
I'm really pleased to hear that you valued my prompt communication and quick response to any hiccups that occurred throughout the process, Matthew. Ensuring a smooth and efficient process is always my goal at Mutual of Omaha Mortgage, and I'm glad I could deliver on that for you. Thank you for your high rating, it truly means a lot to me. Please feel free to reach out if you ever have more questions or need assistance in the future.
Verified by Mutual of Omaha Mortgage
Quick to respond
Business response:
I appreciate the 4.83-star rating, Eric. Your feedback about my quick response time is greatly appreciated. I strive to provide prompt service in my role at Mutual of Omaha Mortgage. Let me know if you need any further assistance! - Michael Krach.
Verified by Mutual of Omaha Mortgage
Michael was available to answer any questions that came up- he was prompt to reply- when things came up he was very good at communicating what was going on and was always working toward the solution.
Business response:
I'm thrilled to hear that you had a positive experience working with me, Kevin. Ensuring clear and prompt communication is a priority for me, so I'm glad that this transpired during our time working together. It's rewarding to know that my efforts in finding solutions helped to enhance your experience with Mutual of Omaha Mortgage. I greatly appreciate your five-star review and your kind words. Don't hesitate to reach out if you have any other questions in the future. Thanks again, Kevin.
Verified by Mutual of Omaha Mortgage
Great communication and speedy service. I was amazed that the whole process went so quickly and smoothly. Michael was patient and knowledgeable and was also fun to speak with. He made what we thought was going to be an uncomfortable and challenging process a simple and enjoyable one. Thank you Mike!
Business response:
I'm delighted to hear your positive feedback, Timothy! It was a pleasure to assist you with your mortgage process. Here at Mutual of Omaha Mortgage, we strive to provide speedy service and clear communication, and it's great to know we hit the mark for you. I'm also glad to know that you found our interactions enjoyable - making the mortgage process straightforward and fun is what I aim for. If you have any more questions in the future or need any further assistance, feel free to reach out. Thank you for choosing Mutual of ... read more
Verified by Mutual of Omaha Mortgage
Michael was with me every step of the way. I wasn't "just business" to him. He listened, knew my situation and worked with me throughout the loan process. I am a firm believer that people come into your life for a reason or a season. I am grateful that Michael was one of the people in my life.
Business response:
Donna, thank you so much for your kind words and for taking the time to leave such a wonderful review. I am absolutely thrilled to hear that you felt supported throughout the loan process. I always strive to make sure my clients feel heard and understood, and it's great to know I was able to do just that for you. It's been a pleasure working with you, and I agree - people definitely come into our lives for a reason. I'm glad I had the opportunity to be a part of your journey. Thank you again for choosing Mutual of Omaha Mort... read more
Verified by Mutual of Omaha Mortgage
Michael made it great
Business response:
I'm delighted to hear that you had a positive experience, Frederick. At Mutual of Omaha Mortgage, we strive to make our process as smooth and efficient as possible, and I'm glad to see we achieved that in your case. Your feedback and high rating mean a lot to me. Thank you for choosing us for your mortgage needs. I'm here if you need anything else in the future.
Verified by Mutual of Omaha Mortgage
Mike was just really relatable and genuine with his approach to help us with our needs. He could have very easily taken the easy way out with our financial situation, but instead left no stone unturned to help us reach our goals and never passed judgment along the way. It was very important for us to protect our financial goals and he made sure we were taking all the right steps.
Business response:
I'm grateful for your kind words, William. I firmly believe that every financial situation is unique, which is why I strive to provide personalized service for all my clients at Mutual of Omaha Mortgage. I'm glad to hear that you found my approach relatable and genuine - that's always my goal. Ensuring you're taking the right steps to protect your financial goals is my top priority, and it's rewarding to hear that I was able to assist in that journey. Thank you for your 4.66 star rating - it truly means a lot. Please don't h... read more
Verified by Mutual of Omaha Mortgage
There was ALOT of back and forth that elongated the process from October to finally working through close the middle of April. We had to send multiple copies of information we sent already. There seems to be a lack of organization among the other partners that was very frustrating .
Business response:
Thank you for taking the time to review your experience, Courtney. I appreciate your feedback and apologize for the inconvenience you experienced, as it is certainly not the standard we aim for at Mutual of Omaha Mortgage. With each customer, we strive to make the process as smooth and efficient as possible. I completely understand your frustration with the lengthy process and the perceived lack of organization. I take these concerns to heart and will use your feedback to improve our processes moving forward. Thank you for y... read more
Verified by Mutual of Omaha Mortgage
Michael was great the whole time. Always on top of things and helped us the whole way
Business response:
I'm sincerely pleased to hear that you had such a positive experience, Elizabeth. My main goal at Mutual of Omaha Mortgage is to ensure that the mortgage process is smooth and understandable for all of my clients. I'm glad I could be of help to you. Thank you for the high rating - it means a lot! Always feel free to reach out if you need anything in the future.
Frequently asked questions about Michael Krach of Mutual of Omaha Mortgage
How is Michael Krach of Mutual of Omaha Mortgage rated?
Michael Krach of Mutual of Omaha Mortgage has a 4.8 star rating with 360 reviews.
When is Michael Krach of Mutual of Omaha Mortgage open?
Michael Krach of Mutual of Omaha Mortgage is open now. It will close at 5:00 p.m.