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V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more
9025 Coldwater Road, Suite 500, Fort Wayne, IN, 46825, United States
Get directionsWeekday | Schedule | Status |
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Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We have worked with Michelle several times. She is very knowledgeable and takes the time to explain everything. She always returns phone calls, texts, and emails within a timely manner. Her staff is also pleasant. We have finally built the home right for us but will be recommending her to any of our friends and family wanting to purchase, build or refinance a home.
Great job
She really took the time to answer all of my questions, even if she had already answered them before and I needed a reminder.
So very pleased!! Best experience with a mortgage company I have ever had. Will be glad to refer people to Michelle.
Amazing customer service!
Michelle & her team were great to work with. They were on top of every issue that popped up and made sure we had all out paperwork turned in on time.
"Thank you so very much for all of your help in securing our loan for our new home. You were organized and professional, as well as kind which made all of the difference in our interactions with you. We put our trust in you and you most definitely came through for us. Thank you for your patience as well. You stand above the rest, Michelle Smekens! We appreciate it a lot.
Through all the COVID related delays the team worked as hard and as quickly as they could to get us through the process as effectively and efficiently as possible.
I would like to Thank Aimee- she has been patient for the last few years with me. She really did her job! I appreciate her more than he would ever know. Pamela- she is just the BOMB!! she really knows her job and she is QUICK, GREAT PERSONALLY, all around wonderful. Michelle- your staff is the best! You did a wonderful job with call backs, explanations and got the job done FAST!
Michelle Smekens has a 4.9 star rating with 694 reviews.
Michelle Smekens is closed now. It will open tomorrow at 8:00 a.m.