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Michelle Smekens

4.8

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9025 Coldwater Road, Suite 500, Fort Wayne, IN, 46825, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8805 reviews
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Allen V Ceresa Jr's profile image
Allen V Ceresa Jr 

Verified by V.I.P. Mortgage, Inc.

6 years ago

I felt Michelle always had our best interest in mind. She was always thorough and explained everything. 

Cherie D. Bergan's profile image
Cherie D. Bergan 

Verified by V.I.P. Mortgage, Inc.

6 years ago

I appreciate all the work done behind the scenes that prepared me for the experience of purchasing a home. Whenever I had questions, answers were provided. Thank you. 

Melanie Ann Porter's profile image
Melanie Ann Porter 

Verified by V.I.P. Mortgage, Inc.

6 years ago

She was thorough with the pre-approval process so obtaining the mortgage was easier. Because this was my first time buying a home I had a lot of questions and was nervous about the numbers but Michelle and her team we great ab getting answers quickly. Even if they didn't have an answer yet because it was still early in th process they were honest and simply said that. 

Tamie A Griffis's profile image
Tamie A Griffis 

Verified by V.I.P. Mortgage, Inc.

6 years ago

It’s been a pleasant and smooth experience so far with Michelle and everyone at VIP. They are very responsive to any questions we have. 

Roberto Ramirez Cruz's profile image
Roberto Ramirez Cruz 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Being a first time home buyer there are definitely a lot of things that one doesn't know. Now building is even worse. But I believe Michelle was very supportive and very understanding. Michelle took time to explain everything in terms that we would understand therefore we weren't really doing anything blindly. 

Marsha L Stiles's profile image
Marsha L Stiles 

Verified by V.I.P. Mortgage, Inc.

6 years ago

I was preapproved by two seperate mortgage companies but when it came time to put things together both companies simply didn't want to put forth the work and effort as I had some "out of the norm" circumstances. Michelle and her team (especially Aimee) worked extra hard and didn't give up. They were willing to "jump through hoops" to make my dream home a reality when the others were so quick to turn me away just because they weren't willing to put forth the extra effort. 

user87942511's profile image
user87942511 

Verified by V.I.P. Mortgage, Inc.

6 years ago

I will forever have a special place in my heart for Michelle and her team. They never lost sight that I was a person....a person with a dream. They were willing to work as hard as I had to make my dream come true. They obviously are very good at what they do but the support that they gave during the entire process was more like that of a lifelong friend. From the bottom of my heart, "Thank you Michelle, Aimee and Shannon for not giving up and putting in the extra effort, hard work and support when others were so quick to ... read more

Danielle K Harhigh's profile image
Danielle K Harhigh 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Michelle and her team stayed by my side every step of the way from beginning to closing. 

T. Harris's profile image
T. Harris 

Verified by V.I.P. Mortgage, Inc.

6 years ago

Michelle rocks!!! I'll definitely consult her expertise in future endeavors. She's professional, efficient, and puts her years of experience to work for you. She promptly replies to emails and phone calls. You're never alone with Michelle handling your mortgage loan. If can't say enough about my reassuringly positive experience. 

Frequently asked questions about Michelle Smekens

How is Michelle Smekens rated?

Michelle Smekens has a 4.8 star rating with 805 reviews. 

When is Michelle Smekens open?

Michelle Smekens is open now. It will close at 5:00 p.m.