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Midland Animal Clinic
- Veterinarians
- Midland, MI
About this business
Location details
1500 E Patrick Road, Midland, MI, 48642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I understand that during the time of COVID-19 times are hard and stressful but I was not expecting what happened. Many Veterinarian clinics are closed due to the spread of COVID-19. We were really concerned about Kash with his eye and his ear and seen it as an emergency. We found Midland animal clinic and was thrilled someone could get Kash in. No other clinic would take him because he wasn’t due for his shots yet. They offered curb side assistance which is cool... My problem was the lack of communication and lack of compass... read more
Business response:
Hi Haley, we are sorry to hear you were not satisfied with your pet’s visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. If you would like to discuss this further please call us. We take your feedback seriously. Thank you for letting us know your concerns.
I just moved here and I was nervous about finding a new vet. I made an appointment here because it was closest to my house and I needed meds for my dog for his ear infection. The first receptionist was nice. Our appointment was at 5, we arrived 10 minutes early. We were put in an exam room at 5. A tech came in and was not personable, didn't introduce herself and then told me she was taking my dog to the back for his exam and culture. What? I have never been to a vet that doesn't come in the room to meet the owner and talk ab... read more
Business response:
Tessa, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one. Our team looks forward to seeing you and your family again soon. Please call if you would like to discuss this experience further with me (Kelly).
bunch of hidden fees and they are way over priced for not so good service wouldn't recommend anyone going there
Business response:
Thank you for providing your feedback and letting us know about this issue, Dustin Mitchell. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (989) 631-0220 and we'd be happy to help you out. Midland Animal Clinic
I took my cat in for a bite wound and they wanted $543 to do surgery! They told me it would not heal on its own without the surgery. The wound was the size of a dime. There was no way I could afford that and they don't offer payment plans. So after deciding I just took home ointment and antibiotics and my cat is almost all healed which they said waa not going to happen without surgery. As far as I am concerned they don't care about the animals. They only care about their money. Will NOT be going back. Also was told that it ... read more
I would like to express my extreme thanks to Midland Animal Clinic! Saturday morning my beloved puppy Zipper had a serious household accident! I called and they told me to bring her in immediately! Zipper was in a post seizure state! Do to the caring staff and veterinarian our little Zipper is making a good recovery! My family will be forever thankful to Midland Animal Clinic!
Business response:
Thank you Cheryl for your kind words! We are wishing you and your family happy holidays and Zipper healthy and happy times a head.
These people are hacks my cat almost died just by getting her fixed now she has a golf size lump on her,second I took my dog in they did 2 byopses on a tumor at 150 dollars a piece said it's a fatty tumor I took her in and they hacked her open and it wasn't a fatty tumor so it was a 300$ guess it wasn't a fatty tumor and would not touch it but charged me for the surgery and said well at least we got to look at it THINK TWICE. ABOUT THESE HACKS PRACTICING ON THE ANIMALS YOU LOVE only thing they love is getting the cash out of... read more
Thee absolute WORST customer service ever! Do not take the risk of going on their Paw Plan. Our bank accouts were comprimised TWICE, via my cell phone. We have quite a few auto pays that come out of our account and I had had my old number for over 10 years. As you can imagine, it was very difficult to try and get that information out to all the agencies that have that contact/card info. I called and gave the new account info the first time, after recieving the notice. I continued to recieve notices and called to make sure it... read more
Business response:
Thank you for reaching out regarding your account and as we stated we are more then happy to review your account with you at any time. Please call our office for your review at your convienence. Continuous improvement is very iimportant to us.
Went and made an appointment..Everything was good for four days.. Morning of my appointment..Got a call stating I couldn't use my online coupon to have my dog seen..That I would have to pay.Which I did not budget for. I have a ten year old Chihuahua with arthritis..I sought out what I thought was a professional establishment. I was looking for relief for my ailing puppy and some emotional support for myself. Neither of the two happened. Very disappointed..Upset..And stressed. Making a bad situation..Worse.
Frequently asked questions about Midland Animal Clinic
How is Midland Animal Clinic rated?
Midland Animal Clinic has a 4.7 star rating with 958 reviews.
When is Midland Animal Clinic open?
Midland Animal Clinic is closed now. It will open tomorrow at 7:30 a.m.