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Midland Animal Clinic
- Veterinarians
- Midland, MI
About this business
Location details
1500 E Patrick Road, Midland, MI, 48642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Thee absolute WORST customer service ever! Do not take the risk of going on their Paw Plan. Our bank accouts were comprimised TWICE, via my cell phone. We have quite a few auto pays that come out of our account and I had had my old number for over 10 years. As you can imagine, it was very difficult to try and get that information out to all the agencies that have that contact/card info. I called and gave the new account info the first time, after recieving the notice. I continued to recieve notices and called to make sure it... read more
Business response:
Thank you for reaching out regarding your account and as we stated we are more then happy to review your account with you at any time. Please call our office for your review at your convienence. Continuous improvement is very iimportant to us.
Went and made an appointment..Everything was good for four days.. Morning of my appointment..Got a call stating I couldn't use my online coupon to have my dog seen..That I would have to pay.Which I did not budget for. I have a ten year old Chihuahua with arthritis..I sought out what I thought was a professional establishment. I was looking for relief for my ailing puppy and some emotional support for myself. Neither of the two happened. Very disappointed..Upset..And stressed. Making a bad situation..Worse.
It is hard to get a pet in for a pet health emergency, the cost for medicines is extremely high. I had a pet put to sleep in the back room, against my wishes, this was my baby, and I wanted to be there when my baby left this life. I will forever be unhappy about that experience.
Business response:
David, we are sorry for your loss, as we know all too well how difficult it is to say goodbye to a beloved pet. We take your comments very seriously and went to look at your file to review the case, however, we do not have any records on file for you or your cat. We hope to clarify your experience and would appreciate you taking the time to contact us at your earliest convenience so that we may discuss this further. We look forward to speaking with you.
A very disappointing visit today; we won't be coming back after nearly 25 years.
Frequently asked questions about Midland Animal Clinic
How is Midland Animal Clinic rated?
Midland Animal Clinic has a 4.7 star rating with 980 reviews.
When is Midland Animal Clinic open?
Midland Animal Clinic is open now. It will close at 6:00 p.m.