Midwest Express Clinic

Evey M. 

on Yelp

5 years ago

This is one of the best express clinics I have been to in a very long time. I had a very bad experience at another urgent care clinic which I'm not going to mention the name which left a bad taste in my mouth. This clinic has a wonderful doctor. Unfortunately, I forgot her name. She was so patient, so informative and tried very hard to find me the best and least expensive prescription medicine that she could find for my illness. Currently, I'm unemployed so I have no health insurance. This clinic was so understanding of ... read more

greg m. 

on Yelp

5 years ago

Easily the best urgent or immediate care place I've been to. First, I met up with the receptionist who was incredibly friendly, happy and cool. After processing me in I was treated by yet another super helpful and positive nurse (blonde hair and glasses, forgot her name). She was patient, answered any questions, and clearly knew what she was doing, and she did it well! Place was immaculate and everything was perfect regarding my experience. My appointment was 9:40 on 10/30. Pretty much I wait which was nice 

Ozzy V. 

on Yelp

a month ago

I came here on June 5th. To do my Medical Exam DOT card for Commercial vehicle. This is my 2nd time here doing this. 1st time when I was here 2 years ago things went well. 2nd time it was horrible experience and never again. I saw DR. M I've passed all my tests that day, vision, physical, everything passed, they handed me my DOT Medical Card, I went same day to DMV to update it. Did that, and they send it to Springfield also. A month later I've received a letter from Secretary of State that I need to fix my medical card bec... read more

Noor F. 

on Yelp

3 months ago

Do not come here !! Amina is honestly the worst manager all I wanted was to get a b 12 shot and she made a huge scene because I had 70 dollar balance that I didn't know about !! Trust me you're better off going somewhere else they don't do anything for you even if you have a sickness 

Rich R. 

on Yelp

4 months ago

I cannot say too strongly how incompetent this group is. The doctor called me around 3:00 pm to let me know that I had pneumonia and how urgent it was that I pick up medication the same day, Memorial Day. She emailed me the prescription around 3:30 but it was password protected. She did not send the password. I called the office and impressed upon the receptionist that was urgent for the doctor to send me the password. The receptionist was lackadaisical and did not approach the issue with any urgency. I never got the p... read more

Ann D. 

on Yelp

9 months ago

This place is terrible. Our son had an ear infection and we waited over 90 minutes for him to get his vitals taken and were told to go back to the waiting room because there were 6 more people ahead of us. We ended up leaving and never had a doctor look at his ears. Really terrible and frustrating experience. Would give 0 stars. 

Allison S. 

on Yelp

a year ago

See Lou's Review below- The same exact thing happened to me. I went for a strep test, my insurance said they covered it, and I have the documentation to prove it, and now they are sending me texts that says I owe $350. I've called and asked for a bill on why they are charging me for this, and I havent gotten anything. I've called, emailed, and no help! DO NOT GO HERE. I'm currently reporting them for fraud. 

Lou S. 

on Yelp

a year ago

This is a review where the rating is a direct review on the billing. I took my 6 year old daughter that had strep a little over a month ago. The medical experience was fine, tests and the medicine all were performed well. The bill came in the mail afterwards, and then a little bit later I received a text message about an outstanding balance. I noticed there were two different Account Numbers in the mail and text notices. I called the Midwest Express billing number, and the agent there said one Account number (Account A) wa... read more

Shanon A. 

on Yelp

a year ago

My daughter has possibly broken pinky toe. So I came to this location and the girl receptionist sitting up in front desk is so rude. Giving patients attitude . Honestly if it would be afternoon I would actually tell her off and would not stay even for one more second to have my daughter treated there. But I didn't have any choice at all. All the immediate care were stopped taking patients at 5:30. I am writing this review while I am sitting there and will send it to post after care and knowing her name. They just called our... read more