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MINI
- Automotive
- Pleasanton, CA
About this business
Location details
4340 Rosewood Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Job This was the best experience that I could have had. I not only got a great car but never felt like I had to purchase the car. I felt like I could walk away with no hard feelings. It was so great and when I was going through the purchase process they were very open and let us know what was going on. I was so impressed with the whole experience i have even reached out to Mini directly to let them know what a great team is there. I want to also personally thank Colby and Gabriel for making this process so amazing.
Business response:
Hi Rachele Giusiana, Congratulations on your purchase! We appreciate your review of your sales experience here at East Bay MINI. You summed it up quite nice when it comes to what we try to accomplish for our clients. Thank you for the kind words regarding Colby and Gabriel and we hope to serve you again!
Eileen Kimberly made it easy to sell two at East Bay BMW and Mini. Fair prices, quick turnaround, all paperwork taken care of by the dealership. Kimberly is friendly and professional. Thanks!
Business response:
Hi Eileen McCourt, Great review of our Purchasing Specialist, Kimberlee. Glad you had a seamless transaction. Come see us again!
Mini service Great as always! I have been going to East Bay Mini for more then 8 years. They have consistently good and dependable. The personnel are good to work with. The facility has maintained it?s inviting atmosphere and cleanliness.
Business response:
Hi Thomas Norton, Thanks for this awesome review of East Bay MINI. Reviews like this keep us motivated to be the best we can for our clients and we appreciate your kind words!
Sold my car to dealer Worked with Kimberlee, who was very friendly and professional.
Business response:
Hi Matt H., Thank you for the 5-star review of Kimberlee, our KBB Instant Cash Offer specialist. We appreciate it!
Best Customer Service You can expect nothing but the best customer service from Jeff. I would t take my care anywhere else. Customer service is excellent! I have been a customer since 2007.
Business response:
Hi Maguir, We really appreciate the kind words regarding Jeff Killoran, our service adviser. He is an amazing team member and you're right, always the best service. Thank you for your business and loyalty!
dianasanchez67@gmail.com I have been taking my car to East Bay Mini in Pleasanton for 7 years. The service is consistently professional and warm.
Business response:
Hi Diana, Thanks for letting us know you appreciate your service. We are truly are thankful for your loyalty and continued patronage!
East Bay Mini Pleasanton Service Nicole Pulido Gabriel Cabrera Jeff Killoran gave Me exceptional service today when I took my 2015 mini in for service and then decided to upgrade to a new Mini :) Thanks for being Awesome and making / Expediting service and Making it a pleasurable experience.
Business response:
Hello PJ Crame, Great review of our team - client adviser Nicole Pulido, Finance manager Gabe Cabrera and service adviser Jeff Killoran. So happy to know they took good care of you and were able to even upgrade to a new MINI! Thank you for choosing East Bay MINI and congrats on your new car!
MINI Cooper Service In the midst of the COVID pandemic, I appreciated the precautions the dealership has taken to protect its employees and customers. There was hand sanitizer in multiple locations. Everyone was wearing a mask and there were additional tables set up outside on their patio for customer seating. The dealership is clean, and welcoming and the service team is thorough and listens carefully to customer requests.
Business response:
Hi Amanda, Can't thank you enough for sending us the great comments and acknowledging the fact we are taking sanitation and safety very seriously. We thank you so much for choosing us and we hope to get the opportunity to serve you again!
Excellent experience at East Bay BMW Sold my car at a higher than expected price and can?t be more happier. Kimberlee A. at East Bay BMW in Pleasanton was awesome. She made the whole process smooth and pleasant. In addition, she was very mindful of making sure everything I handed was sterilized given the current situation with COVID-19. On this review, there wasn?t an option for me to select ?selling my car? so I selected having my car serviced?.
Business response:
Hi Vince, Thank you for letting us know Kimberlee, our purchasing adviser, did such a wonderful job. She really is mindful of sticking to our Covid-19 protocol which is our top priority. You're right, there is not a selection of "selling my car" so we will bring this up to the review team! Best wishes.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.6 star rating with 577 reviews.
When is MINI open?
MINI is closed now. It will open on Monday at 9:00 a.m.