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MINI

4.6

About this business

Location details

4340 Rosewood Dr, Pleasanton, CA, 94588, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6577 reviews
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Sandahl Galbarith's profile image
Sandahl Galbarith 
5 years ago

The place to bring your car for service. Justin was very helpful with initiating and processing my transaction. 

Business response:

Sandahl Galbarith, we are very happy Justin Perry could provide you with a positive experience! Thank you letting us know and for choosing East Bay MINI! 

Jennifer Samra's profile image
Jennifer Samra 
5 years ago

Great experience and best customer service I sold my beautiful BMW to the dealership since now it?s time to upgrade to an SUV. The process was very easy and Kimberlee was great to work with! Overall great service and would definitely recommend to friends. 

Pat Cull's profile image
Pat Cull 
5 years ago

2017 Mini Countryman Moe was a great salesman, letting me take my time and answering all questions. Others in the dealership were also very helpful. 

Business response:

Hi Pat Cull, Thanks for taking the time and letting us know Moe helped you through your purchase process. We appreciate your kinds words regarding the rest of the team as well! 

Marshanda Palmore's profile image
Marshanda Palmore 
5 years ago

Great service Justin Perry is a great advisor. He helps me every time I bring my car into East Bay Mini. Justin has great customer service and he always make sure the customer is happy with there service. He is the reason why I have continued to bring my car back to East Bay Mini. Thanks for all you great help. 

Business response:

Hi, Marshanda! Thank you for taking time to write a review on Cars.com. We're happy to hear you had such a positive experience with our team! Justin is an A-MAZING Service Advisor and we're thrilled to have him as a member of the East Bay Mini Family. Should you need anything, please don't hesitate to reach out. We're here and happy to help! 

J Conley's profile image
J Conley 
5 years ago

Best Service Ever Justin provided great customer service and answered all of my questions. Mike D is an awesome technician. 10/10 would reccomend. 

Business response:

Hi J Conley, Thanks for letting us know about your experience with our service adviser Justin Perry and the should out to our MINI Technician MIke Diamond! We appreciate your patronage! 

BL's profile image
BL 
5 years ago

Great Service Team! Great experience as soon as I step out of my car. My service advisor Justin is just Awesome! 

Business response:

Bl, we really appreciate your feedback regarding Justin Perry, our Service Adviser at East Bay MINI! 

Michelle McKay's profile image
Michelle McKay 
5 years ago

East Bay MINI is the best My Second Date with Kai was very helpful. He?s patient and we worked through many of my questions quickly. Thank you! 

Business response:

Hi Michelle McKay, We appreciate the time you took to leave this review regarding your second date experience with Kai. Great to hear he answered all of your questions. Thanks again! 

thern712's profile image
thern712 
5 years ago

2020 Countryman JCW Ordered a JCW from the factory and East Bay Mini made sure that I received the vehicle that I wanted 

Business response:

We appreciate your positive review about your recent experience with us! 

Mary's profile image
Mary 
6 years ago

East Bay Mini Nicole was great, really helpful and knowledgeable but not pushy. The dealership were helpful sorting out my battery problem after only a day of ownership. 

Business response:

Mary, thank you so much for the positive review and letting us know Nicole did a good job for you. Take care! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.6 star rating with 577 reviews. 

When is MINI open?

MINI is closed now. It will open on Monday at 9:00 a.m.