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MINI
- Automotive
- Ramsey, NJ
About this business
Location details
925 Rt 17 S, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was excellent, but costs of repairs is out of control. Same repair at a nondealer is half. We are talking about a simple brake job. Mini is pricing themselves out of the repair business. We are talking about a $35k vehicle not a $80k
Business response:
Hi Rich, while we are pleased to know the services performed on your vehicle were as expected, we regret to learn you feel this way in regards to our pricing. If you have any continued questions in regards to your service quote, please don't hesitate to reach out, we would be happy to address them with you.
Mini of Ramsey's staff is knowledgeable, professional, and very helpful. I appreciate their patience UN walking me rheoufh the steps in the process@; what I must do and what they will do.
Business response:
Hi Patrick, we are pleased to know our team provided you with knowledgable, professional and helpful service. Please don't hesitate to reach out for any future needs, we are happy to help!
The service advisor Jason was very pleasant to work with and looking forward to doing my next service with him in the future.
Business response:
Hello, thank you for sharing this positive feedback. We are pleased to know you enjoyed your service visit with our advisor, Jason, and look forward to having you back at MINI of Ramsey for any future maintenance needs.
Service advisor (Ryan) always knows the history of our car when we bring it in, and gives us good advice on what needs to be done now and what might need to be done on the next visit. He keeps us informed on the status of the work and the car is ready when he says it will be.
Business response:
Hello, thank you for always choosing MINI of Ramsey for your Mini's service needs! We are happy to know Ryan always provides you with an informative visit and we look forward to having you back for your future maintenance needs.
Dan Murphy is a great guy to deal with in the service department. Nice environment-everyone friendly
Business response:
Thank you for this kind recommendation of MINI pf Ramsey and our team member, Dan! It is a please to know you are always provided with friendly service and look forward to having you back for your next visit.
Nice folks, good cars. Helpful service department. Loaners usually available. Service a bit pricey but that may be par for the course.
Business response:
Hello, thank you for sharing this feedback following your service experience with our team. We are pleased to know our service team provided you with a helpful visit and look forward to assisting you with any future MINI maintenance needs!
I am so very happy with my new mini! What a beautiful car and a fun, pleasant ride. The people at Mini of Ramsey couldn’t have been more helpful.
Business response:
Hello, congratulations on your new Mini and thank you for choosing MINI of Ramsey! We are pleased to know you have enjoyed it thus far and are happy to have provided you with a pleasant buying experience. Until your next visit, enjoy the road ahead!
Unparalleled service, expertise and customer service, they are an elite dealership and I am thankful for their professionalism. Thank you Mini of Ramsey
Business response:
Thank you for this excellent review! We are pleased to know our team provided you with excellent customer service during your recent visit and we look forward to doing so again during your next visit. Until then, enjoy the road ahead!
Jeremy and Abe were excellent throughout the deal this is the second time we bought a car from them they Went beyond what they were supposed to do especially during these difficult times
Business response:
Thank you for sharing your experience here at MINI of Ramsey! Our team is happy to have gone above and beyond to provide you with a positive experience, and we look forward to your next visit with us.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 3,698 reviews.
When is MINI open?
MINI is open now. It will close at 6:00 p.m.