MINI's cover image

This profile has been claimed by the business owner or representative.

MINI

4.8

About this business

Location details

305 W Lincoln Hwy, Exton, PA, 19341, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.82,349 reviews
Select a rating
Fitzzuch's profile image
Fitzzuch 
3 years ago

Great experience overall! Sales and customer service were extremely professional and informative. I’m happy with my purchase. 

Business response:

Professional and informative are always our goal for you. Many thanks from all of us here at Otto's MINI! 

Mike McKeown's profile image
Mike McKeown 
3 years ago

This is my family's 6th experience with OTTO's and all have been wonderful. Four out of the six have been through Michael Dixon, who has been outstanding to work with...quick, no BS, customer focused with practical recommendations. Top to bottom every time my experience with OTTO's and Michael have been outstanding. I know folks I have referred have also had that same experience! This last time is like the first time...OUTSTANDING! Thanks OTTO's and thanks Michael 

Business response:

We are thrilled to hear Michael has once again delivered the premium purchase experience you have come to expect. Many thanks again for being a valued member of the Otto's MINI family! 

jenna.riddle99's profile image
jenna.riddle99 
3 years ago

Michael Dixon was fantastic from start to finish! He was able to assist my needs as well as keeping me updated on the process. Due to the shortages everywhere, it took a good bit of time to get the car, but Michael made sure I was updated every step of the way and was able to provide me with a tracking link to see the status of my MINI. Overall, Otto's MINI, but especially Michael, were fantastic, and I foresee many more vehicle purchases with them in the future. Thanks again, Michael! :) 

Business response:

We are so pleased to hear Michael was able to help you keep up do date on the status of your MINI as it was being built and shipped. Enjoy the holiday season and many thanks again from your friends at Otto's MINI! 

Lfoster4's profile image
Lfoster4 
3 years ago

I having been buying cars my whole life and have never had such an awesome experience like I did at Otto's MINI. Everyone from the Sales Manager, Finance Manager and most of all, my MINI Motoring Advisor, Michael Dixon was fantastic. They were honest, transparent, reliable and just great to deal with. Otto's MINI has figured out what customers wanted when buying a car and they have made it their business model. Truly, the best car buying experience I have ever had. I wished I could give them more than 5 stars. 

Business response:

We are thrilled to hear you were so delighted with your recent purchase. Your wonderful compliments for our team are so appreciated. Welcome to the Otto's MINI family! 

Dana's profile image
Dana 
3 years ago

Once again, Michael knocked it out of the park. Thank you for my dream car!! 

Business response:

Thank you for your wonderful endorsement of the purchase experience delivered by Michael D. We are delighted to hear you have continued to be so pleased. Many thanks again from all of us here at Otto's MINI! 

Pizza_roll's profile image
Pizza_roll 
3 years ago

I worked with both Jake and Chad throughout my purchase of my Countryman and it was a great experience. I was moving from a Jeep Wrangler to a Mini Countryman and it was a very large change and there was certainly a learning curve. I had gone to Ottos Mini on 3 different days. The 1st I worked with Chad because Jake had off and I was able to get into a Countryman. Chad was incredibly patient and informative. While I was very upfront about just wanting to look and not necessarily buy he was still kind and stayed with my husba... read more

Business response:

Outstanding! We are thrilled to hear Chad, Jake and our team were able to help you successfully navigate the transition to MINI ownership with confidence. Welcome to the Otto's MINI family! 

Amie's profile image
Amie 
3 years ago

Ordered the Mini in July and Peter kept me updated until I finally received it in November. Very nice young man. 

Business response:

We are so pleased to hear Pete was able keep you informed on the progress of your MINI build. Thank you for your patience and best wishes for the upcoming holiday season from all of us here at Otto's MINI! 

Demcgrow81's profile image
Demcgrow81 
3 years ago

"Always a great experience with the sales and service..." Always a great experience with the sales and service staff at Otto's We will continue to do business with this excellent group of professionals. 

Business response:

Outstanding! Thank you for your wonderful endorsement of our sales and service teams. Happy Thanksgiving from all of us here at Otto's MINI! 

Johnpbauman's profile image
Johnpbauman 
3 years ago

From our first phone call the people with whom we talked were thoughtful, friendly and helpful. Michael Dixon who helped us select our mini was knowledgeable, courteous, thoughtful and professional. He made the experience quite enjoyable! 

Business response:

We are so pleased to hear Michael D and our Otto's MINI team delivered the purchase experience you found so enjoyable. Happy Thanksgiving from all us here at Otto's! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 2,349 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.