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MINI

4.1

About this business

Location details

9881 Atlantic Blvd, Jacksonville, FL, 32225, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.11,496 reviews
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bob's profile image
bob 
3 years ago

Yara was great, made service seamless. Made sure all challenges were overcome! Great experience. Tganks 

Business response:

Hi Bob! Thank you for reviewing Tom Bush BMW Jacksonville. We're so glad that Yara made your service experience excellent. We appreciate your kind words and hope to see you next time! 

Mimilynn99's profile image
Mimilynn99 
3 years ago

Great experience at Tom Bush this week. Yara was so nice and took time to explain everything in a manner I could understand. 

Business response:

It's wonderful to hear that Yara provided the patient, customer-centric care we aim for. Thank you for taking your business to Tom Bush BMW Jacksonville and for sharing about your experience! 

ehorow2543's profile image
ehorow2543 
3 years ago

Love the service advisors. They go the extra mile to assist you with whatever your need is 

Business response:

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Tom Bush BMW Jacksonville team. Drive safely, and we hope to see you back again down the road! 

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mjchavis 
3 years ago

The service was very good but due this period of Covid-19 (Omicron) only one service representative was were a mask. A poor concern for customers I feel. 

Business response:

Thank you for sharing your experience. Customer safety is our top priority, and it is concerning that this was not better reflected in your visit. I assure you that this feedback will be addressed properly and with the right people so we can work towards improving in the future. If there is anything more we can do to assist you or anything else you would like to discuss, please feel free to give me a call. Best, Shelia Brown - Service Manager - (904) 371-4871 

Mike T (Jacksonville)'s profile image
Mike T (Jacksonville) 
3 years ago

No issues scheduling appointment, drop off and pickup 👍 Great customer, front desk and service. Provided videos as vehicle was being serviced. 

Business response:

We love hearing that we've made your service experience simple and informative and hearing how much you appreciate it. We're so grateful that you've taken the time to share some positive feedback with the Tom Bush BMW Jacksonville team, and we look forward to your next visit! 

Gail's profile image
Gail 
3 years ago

Carlton, our salesperson, was very professional and very helpful. He found us a BMW that met our needs and was very patient with my questions. His non-pushy a roach made buying a pleasure. 

Business response:

Gail, thank you for taking the time to review us! We appreciate the kind words about Carlton and are thrilled to hear that he went above and beyond to assist with your purchase. Drive safely, and we hope to see you back again at Tom Bush BMW Jacksonville! 

Smundy1057's profile image
Smundy1057 
3 years ago

Dan Sorensen, the sales rep, and Sheila, the business manager, were both extremely delightful to work with, and efficient and knowledgeable! 

Business response:

Dan and Sheila are two of the absolute best in the business, and we are thrilled to see that you had the chance to work with them. Thank you for supporting Tom Bush BMW Jacksonville and congrats on your new car! 

kata's profile image
kata 
3 years ago

Very professional, trustworthy and quick turnaround! Fantastic customer service, always polite and all around provides a great service! Thank you Brian. 

Business response:

It is our pleasure to serve you! Thank you for the great review and for taking the time to reflect on your experience with Brian. We hope to see you back at Tom Bush BMW Jacksonville for any future automotive needs! 

AlexM's profile image
AlexM 
3 years ago

Chuck Hollis has been my BMW rep for 6 years and we could not be happier. Our entire deal including design of our perfect X5 was done virtually until taking delivery. He is honest, professional, and we highly recommend him to anyone looking for a BMW. 

Business response:

Hi Alex - We are so grateful for your years of business and your confidence in Chuck! Thank you for choosing Tom Bush BMW Jacksonville and for sharing your feedback. Safe travels in your new BMW X5! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.1 star rating with 1,496 reviews. 

When is MINI open?

MINI is closed now. It will open at 10:00 a.m.