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MINI

4.8

About this business

Location details

7036 E Independence Boulevard, Charlotte, NC, 28227, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8898 reviews
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Alice L Mayoral's profile image
Alice L Mayoral 
4 years ago

Service of vehicle Prompt, courteous, efficient service. Very helpful and kind suggestions and clean and neat waiting area. 

Tracye's profile image
Tracye 
4 years ago

First Visit to Hendrick MINI I went to have a new key fob programmed. While there they also inspected the vehicle and suggested a few items to watch for future repair. Katlynn was great! 

Joy Thomas's profile image
Joy Thomas 
4 years ago

Inspection Great as usual. Don?t care for sports channel though and no remote to change it. No one watching it. 

Business response:

Joy, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day! 

TDFreeze's profile image
TDFreeze 
4 years ago

I love Hendrick MINI. Christmas is the worst time of year for car repairs. But I'm so glad I relied on the service team at Hendrick MINI. My 2013 Countryman now runs like it is brand new and the cost was much lower than expected. Add to that the absolutely best service advisor, Eric Snyder, who has an abundance of knowledge of MINIs from boot to bonnet. Buying my vehicle at Hendrick was the best decision I've ever made! Motor On!! 

Business response:

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI! We hope you have a great day! 

Sandra2015MC's profile image
Sandra2015MC 
4 years ago

2015MiniCooper My service advisor, Eric Snyder, is the best. I love my mini and he sees to it very well. He's kind understanding, knowledgeable, honest, and cost effective. Thank you for him, I appreciate it. 

Business response:

Thank you for sharing your positive experience! We hope you have a great day! 

KB's profile image
KB 
4 years ago

Seamless and exceptional service Service was top-notch throughout my visit. Great level of communication by everyone I spoke to at every stop in my appointment. Car was ready when promised and service performed met all my expectations. 

Business response:

We strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick MINI. 

Tiffany's profile image
Tiffany 
4 years ago

Hendrick Mini Dealership Great! Loved the video while they were looking at my car. Showed me what they were doing. 

Business response:

Tiffany, thank you so much for the positive review! We hope you have a great day! 

MichelleCLT's profile image
MichelleCLT 
4 years ago

Great Experience Best experience I?ve ever had getting service at a dealership. Yes, prices are high, but the Service Advisor (Eric) didn?t pressure me at all or recommend services I didn?t need, and even talked me through what items should be done immediately, and what could wait. The video inspection is a brilliant idea?very helpful. 

Business response:

We strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick MINI. Thank you, and have a fantastic day! 

PORTIA PARKER's profile image
PORTIA PARKER 
4 years ago

Car repair brake sensor Very informative, good customer service got work done quick at a good price 

Business response:

Portia, we are very happy we could provide you with a positive experience! Until the next time we meet, take care! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 898 reviews. 

When is MINI open?

MINI is closed now. It will open at 9:00 a.m.