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MINI
- Automotive
- Charlotte, NC
About this business
Location details
7036 E Independence Boulevard, Charlotte, NC, 28227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Katlynn Farrell My total experience was exceptional. Everyone at Hendrick MINI makes me feel so special and they always take care of all my needs.
Business response:
Ellen, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI! We hope you have a great day!
For anyone Service Call after 35K miles. I think the video provided by the technician was excellent!
Business response:
Dave, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.
Service / repair Great customer service Everyone was kind and approachable
Business response:
Lola, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick MINI. Thank you, and have a fantastic day!
Fantastic service experience Eric Synder was the Service Tech that helped me out. He was awesome; professional, knowledgable, and personable. Really fortunate to have a guy like him involved with my repairs. The rest of the staff were all very helpful, too. Super clean and comfortable facilities and waiting area.
Business response:
Nate, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI! We hope you have a great day!
Kaitlyn is AWESOME! Best mini service we have ever received! The customer service provided by Kaitlyn and her team was excellent! Not only did they call with updates every step of the way, but they provided a video for us to watch, explaining and showing the tire thread on our car! Best service award goes to Kaitlyn and her team!! Thank you! We will be requesting her support from now on!
Business response:
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
The BEST MINI Sales/Service Center in the US Every single person at Hendrick MINI is there to make your experience the best one you have ever had. They are transparent with the billing, answer all of your questions, and they give you options, not just a giant bill with no explanation. If you need a MINI or BMW, or any car for that matter, serviced, take it to Hendrick. You will not be disappointed. I want to give Katlynn and Donny a shout out in service and Cody a shout out in sales! The three of them are the best I have eve... read more
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI! We hope you have a great day!
Great service Eric Snyder is my service rep and appreciate his honesty, no frills approach, and candidness . He is thorough, professional and knows his stuff have been serviced by him for several years now.
Business response:
We are so pleased you enjoyed your visit to Hendrick MINI! Thank you, and have a fantastic day!
Eric Snyder best service Rep Eric Synder wonderful to have assist me in keeping my mini in tip top shape!!
Business response:
Kathleen, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!
sales Jonathan was knowledgeable and patient explaining the technology updates since my 2002 version of the Mini Cooper. He facilitated the tag transfer and made minor changes to the car as I requested. He treated me with respect and went "the extra mile" to be sure I had chosen the right car for me. The entire experience was positive- even the financing!
Business response:
Sally, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 898 reviews.
When is MINI open?
MINI is closed now. It will open on Monday at 9:00 a.m.