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7036 E Independence Boulevard, Charlotte, NC, 28227, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed | 

Best in Class Eric Snyder is the best, he always goes above and beyond to take care of his customers. He treats them like he would want to be treated as a customer.
Business response:
Big Fan, we're happy you found our staff to be so supportive during your experience here at Hendrick MINI.

Service and Repair Eric Snyder rocks! Totally makes us feel at ease that are Mini Coopers are in good hands while being serviced. It’s worth the 6 hour drive to see Eric and know that when walking away you have been treated right. Great team!!!
Business response:
Gayle, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick MINI.

Eric Snyder is terrific! I avoid dealerships for service because I feel they do unnecessary repairs. My experience here with Eric Snyder has changed my mind. I will definitely return. Their red hat service made a gigantic difference since I live in Hickory.
Business response:
Hi Jacquelyn, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Great experience I bought a car from Cody Martyna and it was the best car buying experience I have ever had. I will certainly go back to visit Cody when the time comes for me to buy another car. He made sure everything went smoothly and was stress free. I would recommend him to anybody!
Business response:
We are very happy Cody could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall review Cody, who I purchased my 2017 clubman, has always been helpful when I had a question either on maintenance or just a general question about the vehicle.
Business response:
Hi Jim, thank you so much for your positive comments about Cody! If you have any further questions, please don't hesitate to reach out!

My first Mini Cody made it happen. I wanted a particular set of rims for my car and the service manager gave me the ones off his new car to make the deal work. The entire team went above the call of duty. Great experience.
Business response:
Jc, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

Thank you Eric Snyder for your excellent service! I appreciate the excellent service I have received from Eric Snyder at Hendrick Mini. He is highly knowledgeable and takes time to listen to my concerns and needs. He goes above and beyond to ensure I receive the service needed, including helping me to manage repairs in the context of a busy work day. He keeps me informed of the progress and clearly communicates details of the repair. Thank you Eric and Hendrick Mini for your excellent care of my Mini!
Business response:
Kimberly, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Service and brakes I use Mini for all of my service. I love Eric! He knows that I need to get to work and makes sure that the service is done as quickly as possible. He even noted that I could save some time and get my inspection done.
Business response:
Kathy, thanks for your praise and kind comments about Eric. Thank you again for the great review!

Best Sales Experience Ever! I have purchased plenty of cars, my recent purchase was, by far, the best experience. I custom ordered my Mini Convertible with the help of my salesman Cody. He was knowledgeable, friendly and always available. Nothing has changed after the sale, Cody always answers my questions and helps however he can!
Business response:
Jessica, we really appreciate your feedback! Thank you for the recommendation, and have an amazing day!
MINI has a 4.8 star rating with 898 reviews.
MINI is open now. It will close at 6:00 p.m.