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MINI
- Automotive
- Seattle, WA
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
11550 Lake City Way NE, Seattle, WA, 98125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The dealership as a whole is very friendly and very fair. They go out of their way to be helpful both in sales and service. This is our second MINI and we support this dealership with our money by buying from Seattle MINI. Seattle MINI also supports the local MINI motoring club. (Puget Sound MINI Motoring club) psmini.org
Friendly, competant dealer that cares. When a fellow Mini Club owner had a mechanical problem at the start of a ten day Club tour to Las Vegas in 2010, the dealer had his car repaired and back on the road that evening, even though it was a Saturday and the dealerships service department was closed. They have been eager to find out what our needs were, and fullfill them. If they had been in business when we ordered our Mini, we would have bought it from them.
"Overall - Seattle MINI Service Center : BAD" This Review is about the MINI Service Center only... and not about the Dealership as a whole. To start with, someone needs to teach the Customer Service Representatives to smile. Secondly, they need to be taught how to be a little considerate. They seem to be quite arrogant for such customer-facing positions. They would have no hesitation in refusing service by using lame excuses. They do not hesitate to bother customers to come back multiple times unnecessarily rather than help ... read more
This Review is about the MINI Service Center only... and not about the Dealership as a whole. To start with, someone needs to teach the Customer Service Representatives to smile. Secondly, they need to be taught how to be a little considerate. They seem to be quite arrogant for such customer-facing positions. They would have no hesitation in refusing service by using lame excuses. They do not hesitate to bother customers to come back multiple times unnecessarily rather than help resolve issues sooner. Thirdly, they could use... read more
I should have know better, they really screwed me on price, they are unethical and criminal thieves, buy elsewhere for sure, great car, morally bankrupt dealership.
Came in to test drive and purchase a MINI from Seattle Mini, was met by Bill in the lot. I'm assuming he was more than anxious to get to the "company party" that was starting according to the sign on the door (in an hour), so I was not offered a test drive on the car I pointed out I was interested in, and even worse than that, he was condescending in so many ways. Asking me "do you need to check with your husband first" was one of many shocking comments. I purchase all our vehicles in our family and was shocked. It continued... read more
I stopped by today and talked with Bill. I am considering a used Mini and looking for information. When I told Bill that I was only researching today and would not be ready to buy for a couple of months, he told me I was wasting his time. He said I could go online and build a Mini, which I know. I also expressed interest in a standard since Edmond's and others suggest manual over automatic transmissions. He said that was not a good idea and that everybody on the internet are idiots. I found him rude and dismissive and he has... read more
UNFORTUNATELY... This service department is giving MINI a BAD REPUTATION! I LOVE MY MINI!!!! But I will drive to Texas before I go back here. Started with my name being backwards, so they didn't see my appointment. Easy enough to fix! I left my car to have a few things looked at. The list of things they came back with that it needed was different on paper than what the service adviser said. The issues I wanted them to look at did not get addressed. Even after I asked three times. When I picked it up "ready" must have meant s... read more
My first service with Mini Seattle was a complete disaster. I had several items wrong with the car. Some were intermittent, some consistent. After holding the car for one week, I get a call back that everything I had itemized as issues were all "working as designed". My service rep was especially adept at evading direct questions and providing lengthy dissertations on things not related at all to the issue under discussion. I was met with repeated statements of "I have my best mechanic on it", "he's worked on reproducing the... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.6 star rating with 1,283 reviews.
When is MINI open?
MINI is open now. It will close at 7:00 p.m.