Mirage Post Acute

na a. 

on Yelp

8 years ago

The hardest place to review is a place you don't want to see your loved one in. We are here for cracked hip rehab and long term care. That being said, this is a good facility with great employees. Everyone has been very living and kind to mother in law who has dementia. She wakes and is very frightened but the staff tries to help her as much as possible. 

Becky J. 

on Yelp

a month ago

This is my last and final message for Mirage Postacute in Lancaster. I don't even like to get dirty, but they really did me dirty. They They made me go against medical advice, Deacon I had no other choice. I was totally acceptable to what they were saying they may leave at night with no medication. I haven't had medication since I have super high blood pressure. Jenny Social Worker is a snake in the grass, Barrett is there. I don't suggest anybody go there or take your loved ones. I know I will never darken their door again. 

Bonawynn C. 

on Yelp

a month ago

My father was placed at the Mirage for a bed sore on his behind. It was a high stage 3 to low state 4 when he entered in July. When he came to our home for hospice, it was rated as unstageable. Not only had it grown to ~3" in diameter, with ~1 1/2" of full one exposure, but it had started to rot. The stench took your breath away. The Wound care folks kept telling me it was improving so I never insisted that they turn him over so I could see it. UCLA also treated him for sepsis several times when he was sent out due to ... read more

Becky J. 

on Yelp

2 months ago

I have been here at Lancaster Postacute for two months maybe a little bit more. It's been the worst experience yet from Nursing home to Nursing home, but had a really bad infection that lasts almost 6 months. I don't know how I ended up here in Lancaster when I'm from Long Beach, but I would never recommend this place for your loved ones. They don't get paid attention to they could be shriveled up and dying and they don't pay attention. I try to get them to look and pay attention, but they don't ask for me I need to get a ph... read more

John Carbo 

on Yelp

3 months ago

He has been at the Mirage for 5 days and been moved 4 times. His clothes have already been lost. The family has requested a few things such as coffee and ensure with meals and that has not been done. The television in all rooms is sketchy and the patients cannot even watch a program. It appears that everyone is so worried about the poor ratings they are getting that the patient's needs are somewhat neglected. I had trouble with this facility years ago and it seems that will follow them b4cause I don't see much improvement. 

Shavon S. 

on Yelp

a year ago

Johann is so rude I went there for a interview and I had to tell him to walk me out because he wasn't professional at all I applied for a cna position I was early for my interview wore scrubs i have nails on and he told me I don't like your nails repeatedly the first time he said anything about my nails I let him know like I can remove them he just wasn't professional and it's sad especially if he hiring people please train johann because he seriously needs to be trained again on his customer service skills Worst interview ... read more

Kelly C. 

on Yelp

2 years ago

Impossible to reach my loved one by phone . There are no phones in the rooms , youre at the mercy of the nurses station . They don't answer . Their websit has the option to send a loved one a vi card . But when I try to submit the. are it will not submit . I've tried this mul times .I reached out thru email via the website to ask them to fix it . No response . I reached out to the creators of the website Yolo . asking them to fix it or steer me in the direction of whom ever can . No response . Their website does not have an... read more

Ann R. 

on Yelp

2 years ago

My sister had to go to this place after breaking her leg. Because she arrived from the hospital on a Friday afternoon, she spent the entire weekend without getting any kind of PT or OT. AV Hospital hadn't been great about the PT either, so this was over ten days of not getting up and out of bed. Walking down its maze-like hallways is like a trip through Dante's nine circles of hell. The place is grungy and grubby, and there is actual urine on the floor. The smell is very unpleasant. There is really no privacy for the... read more

Stuk H. 

on Yelp

3 years ago

I apologize in advance if you have the misfortune of having any relative, friend, acquaintance, or even an enemy stuck in this establishment! My nephew had the misfortune of being in this place exactly TWO (2) days. AVH transferred him because he condition was improving. Two days at Wellspring, he was transferred back to AVH, basically comatose and passed away within hours. My nephew's Cardio Doctor couldn't believe he had only been there 2 days. Then, to make matters worse, the bill came, and came, and came! I contacted ... read more