Mirage Post Acute

Amanda K. 

on Yelp

3 years ago

My loved one was in this facility and the Administrator is horrible. My friend and I both have family here and when I called to speak to the Administrator he wouldn't call me back he had his assistant or the social service director call me back. Colleen the social service director was great and helped me but I wanted to talk to Rafael but nope he won't return my calls. I understand they're busy but I know you have a minute to call a patients family member back who has left numerous messages. Extremely unprofessional and make... read more

Betty W. 

on Yelp

5 years ago

What a horrible experience and place, don't bring your loved ones here, they suck in the most way, terrible care, very unprofessional. They need to be closed down, I will be filing a complaint with the health dept. on Monday, and removing my dad from this nightmare. 

Annette H. 

on Yelp

6 years ago

frustration overload! Walk in and your loved one has received no care since around noon and it's 5:20! I walked in at 5, put the light on so that she could receive care. The nurse was in the hallway but neglected to come in and check to see what the need was. The light was on for 20 minutes, staff walking up and down the hallway, nurse actually in the hallway, noone answers the light or comes in to check. I had to call the receptionist's desk and she had to call someone over the intercom. The person came five minutes lat... read more

Mbela E. 

on Yelp

6 years ago

I give one star for the Staff who did their best to accommodate my mother-in-law, but this place has some evil heartless people working in their admissions. Because my wife went against their wishes and removed my mother-in-law until their facility had gotten the proper paperwork and was prepared to receiver her. In response they turned my mother-in-law down. The fact that you can do this to a 71 year old woman who had major life threatening surgery 5 days ago shows that you have no empathy and I pray for your sake that when... read more

Jennifer S. 

on Yelp

7 years ago

I'm only giving one star because it doesn't let you give Zero! What a nightmare. I'm young and was recovering from surgery. 14 hours no meds, no food, no bathroom and they took my walker away! This place need to be investigated now!!! Keep your loved ones out of there. 

Susie D. 

on Yelp

7 years ago

If you really love your family, pls don't put them in this place. They give each CNA 10 - 12 patients each to take care of. It's hard and they all can't attend their needs right away. I've met some cna's that are really nice and that they do care about their patients and they love what they do. But I've also met some really lazy cna's that they don't care about anything, it's just a job to them. Avoid this place. 

R D. 

on Yelp

7 years ago

Power outage at Wellsprings, Lancaster today. They don't have an adequate back up generator system and this is a care facility for patients who are in relying on their care and require a fully functioning facility. Do not relinquish any personal information, nor bring any personal belongings, it will disappear. Better to not patronize this facility - you will only regret it. They are not trustworthy. Please read all the reviews: Yelp, Google, etc. Their rating at highest is 2 star and the complaints are horrific. 

T R. 

on Yelp

7 years ago

Since my cousin has been there he has had the worst care you can imagine. When he first arrived they weren't giving him enough to eat and he lost so much weight he was sent to Antelope Valley Hospital because they didn't know what was wrong with him. When we went to see him they had served him pizza. It looked like something you wouldn't even feed your dog let alone a person. At this point they don't pick up his laundry. It's been sitting they for awhile. Unexceptionable! The nursing staff seems like they are on constant vac... read more