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MLILY USA

4.8

About this business

Location details

11537 Kingston Pike, Knoxville, TN, 37934, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,265 reviews
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Kathy B.'s profile image
Kathy B. 
a year ago

Best service ever!! This company is amazing. They answer their phones which is unheard of. They immediately FedExed the part I needed and sent a technician to install it correctly. I can’t say enough good things about the wonderful people who work there. Above and beyond anything I could have needed. 

Lila T.'s profile image
Lila T. 
2 years ago

My husband and I bought a MLILY Mattress from a local retailer. We had some issues with the Mattress that we bought. We called MLILY Customer Service to see if they could help us resolve the issue. MLILY's Customer Service was wonderful! We thank you for your fast, efficient, and timely service and would recommend MLILY Mattress Co. to everyone. We give you the highest 5 Star Rating. 

Jimmy B.'s profile image
Jimmy B. 
2 years ago

We love our mattress but when we needed a warranty exchange, their customer service made us love MLILY even more. Thank you for making this process hassle free. 

Jimmy B.'s profile image
Jimmy B. 
2 years ago

We bought two XL twins less than one year ago. Been very happy with them except one began to sag. I submitted a claim and the warranty process was clear and hassle-free. I really appreciate their responsiveness and willingness to ship out a new mattress. I would buy them again given their level of customer support. 

Victoria A.'s profile image
Victoria A. 
3 years ago

The Harmony 3.0 is a very comfortable mattress. Our first mattress was delivered with a defect. The customer service department was extremely helpful and replaced the mattress immediately. No hassles and free delivery. We will purchase from MLILY in the future. 

Meghan S.'s profile image
Meghan S. 
3 years ago

This mattress works wonders for my body. It forms to my body with the perfect amount of support. I highly recommend this mattress! 

Jessica L.'s profile image
Jessica L. 
3 years ago

Luxury firm mattress- best supportive mattress for my spine, I have tried other brands and within months I am waking up in pain not with MLILLY. Customer service is excellent, shipping fast and easy set up. 

Cheryl K.'s profile image
Cheryl K. 
4 years ago

So comfortable. Great purchase! Love the cooling feature of the matress. Keeps me cool on those warm nights! 

Janet C.'s profile image
Janet C. 
4 years ago

Most amazing mattress I ever owned! I got the hybrid and could not believe the difference between this and standard coil mattresses. Total game-changer and I love my new, super comfy bed! 

Frequently asked questions about MLILY USA

How is MLILY USA rated?

MLILY USA has a 4.8 star rating with 1,265 reviews. 

When is MLILY USA open?

MLILY USA is closed now. It will open on Monday at 8:00 a.m.