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MLILY USA

4.9

About this business

At MLILY, our mission is simple: Create a mattress that truly benefits your health and your lifestyle. Our sleep scientists are constantly working around the clock to ensure our mattresses surpass the highest standards of performance. Our winning strategy is to offer premium products for exceptional value, and as a result, our business has doubled each year since its inception. Visit our site to find a mattress right for you and a retailer near you. 

Location details

11537 Kingston Pike, Knoxville, TN, 37934, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,259 reviews
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Lila T.'s profile image
Lila T. 
on Birdeye

4 months ago

My husband and I bought a MLILY Mattress from a local retailer. We had some issues with the Mattress that we bought. We called MLILY Customer Service to see if they could help us resolve the issue. MLILY's Customer Service was wonderful! We thank you for your fast, efficient, and timely service and would recommend MLILY Mattress Co. to everyone. We give you the highest 5 Star Rating. 

Jimmy B.'s profile image
Jimmy B. 
on Birdeye

5 months ago

We love our mattress but when we needed a warranty exchange, their customer service made us love MLILY even more. Thank you for making this process hassle free.  

Jimmy B.'s profile image
Jimmy B. 
on Birdeye

a year ago

We bought two XL twins less than one year ago. Been very happy with them except one began to sag. I submitted a claim and the warranty process was clear and hassle-free. I really appreciate their responsiveness and willingness to ship out a new mattress. I would buy them again given their level of customer support. 

Victoria A.'s profile image
Victoria A. 
on Birdeye

a year ago

The Harmony 3.0 is a very comfortable mattress. Our first mattress was delivered with a defect. The customer service department was extremely helpful and replaced the mattress immediately. No hassles and free delivery. We will purchase from MLILY in the future. 

Meghan S.'s profile image
Meghan S. 
on Birdeye

a year ago

This mattress works wonders for my body. It forms to my body with the perfect amount of support. I highly recommend this mattress!  

Jessica L.'s profile image
Jessica L. 
on Birdeye

2 years ago

Luxury firm mattress- best supportive mattress for my spine, I have tried other brands and within months I am waking up in pain not with MLILLY. Customer service is excellent, shipping fast and easy set up.  

Cheryl K.'s profile image
Cheryl K. 
on Birdeye

2 years ago

So comfortable. Great purchase! Love the cooling feature of the matress. Keeps me cool on those warm nights! 

Janet C.'s profile image
Janet C. 
on Birdeye

2 years ago

Most amazing mattress I ever owned! I got the hybrid and could not believe the difference between this and standard coil mattresses. Total game-changer and I love my new, super comfy bed! 

Kayla M.'s profile image
Kayla M. 
on Birdeye

2 years ago

I love my Mlily mattress. I got the Fusion Supreme King. It’s definitely the best mattress I’ve slept on. I did have one issue: The zipper of the mattress cover got caught on my bedding and broke but I reached out to Mlily and sent some pictures and they had a new mattress cover sent to me within 2 days. Great customer service!! I will definitely continue to buy your products in the future!  

Frequently asked questions about MLILY USA

How is MLILY USA rated?

MLILY USA has a 4.9 star rating with 1,259 reviews. 

When is MLILY USA open?

MLILY USA is closed now. It will open on Monday at 8:00 a.m.