Moat House Care Home

Clare B 

on Carehome.co.uk

2 years ago

My mum had a lovely respite holiday at the Moat House while I went away for a break. Mum had some concerns before going but the team took great care to explain everything and to find out what she likes including visiting her at home. The staff were friendly, and kind and made Mum feel very welcome. The home smells lovely and feels more hotel than a care home. The facilities include a coffee bar serving proper cappuccinos, a large terrace overlooking beautiful gardens, a hair/beauty salon that could easily be in a posh spa an... read more

Caroline S 

on Carehome.co.uk

2 years ago

All the staff are incredibly welcoming, friendly, attentive and kind. I feel so assured my grandma is incredibly well taken care of there; she's very happy, comfortable and right at home! It's a lovely place. 

Kathleen P 

on Carehome.co.uk

2 years ago

The carers are always just caring. I am constantly offered hot drinks and snacks at any time. One or two individuals are not always available, but that is inevitable. I am very deaf and that is taken into account and considered accordingly. Today, for example, my scooter was accommodated and I am sure that was difficult but was done. 

Margaret S 

on Carehome.co.uk

2 years ago

I am very happy here, nothing is too much trouble. 

Bridget S 

on Carehome.co.uk

2 years ago

I would definitely recommend the Moat House Care Home. All aspects of this wonderful home are excellent. The facilities are first class and the staff are well trained and have cared for my sister in a considerate, caring and loving way. 

Jean K 

on Carehome.co.uk

2 years ago

My closest and dearest friend is in Moat House with severe Dementia. I cannot believe how wonderful this home is and I was amazed on my first visit at how friendly and helpful all the staff are. The constant loving care and attention they give her 24/7, even small personal touches, I am so grateful and relieved. She is happy and content and I would recommend this Care Home to anyone caring for a loved one and who needs that extra helping hand. 

P A 

on Carehome.co.uk

2 years ago

I was booked in here before I had even seen the place. My daughter said I would love it here and she was right. It's a lovely atmosphere of comfort and even luxury was there from the start. Nothing is too much trouble and all the staff are very helpful and cheerful, you get the impression they really enjoy working here and helping a lot of old biddies! I love it here and would be happy to die here - but not yet! 

M W 

on Carehome.co.uk

2 years ago

Choosing care for a loved one, in our case for my mother, is a very difficult journey at the best of times. However, I knew the moment I visited the Moat House in Great Easton, we would be happy for my mother to move here. Every member of staff without exception has made the transition as easy as possible from the initial enquiry to the day-to-day kindness and friendliness shown by carers and support staff. There is flexibility wherever it is needed and there is no doubt that my mother's needs are prioritised. I was initiall... read more

A G 

on Carehome.co.uk

2 years ago

My mother was the first resident at Moat House. She was extremely reluctant to become a resident, albeit for three weeks respite, and she had been living completely independently and found the transition hard. All the staff were aware of this and respected her desire for privacy and to retain as much independence as possible. She was so reassured by the excellent care given by all the staff following a couple of minor medical procedures, she decided to stay an extra week, maybe longer! From when I first made enquiries all th... read more