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8320 E Walker Springs Ln, Knoxville, TN, 37923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Frank goes above and beyond! He takes pride in what he does and cares about his clients. His communication and availability is superb during the process. Highly highly highly recommend! We had tried someone else before hand and what a nightmare. Frank made the process so easy!
J.T. was a wonderful lender to work with, very knowledgeable, and quick to respond with any questions or concerns. I would recommender her to anyone!!
We were able to be pre-approved within hours and make an offer on our home same day. The process was seamless and were final approved within 14 days. Robert and his team went above and beyond!
Business response:
Thank you for the kind words! We strive to do our best for every client, and close as quickly as needed. We look forward to working with you again in the future.
Robert made the closing process seamless and easy. I have closed two mortgages with him and both ran smoothly. I would definitely recommend!
Business response:
We hope to work with you for a third time when the need arrives. We will be here when you need us.
Robert Carter help me with my refinance . I was very pleased to know how knowledgeable he is. He even guided me through the process and got my interest rate lowered, which made my payment much more affordable! I was very pleased!
Business response:
We love hearing about reduced terms and payment. Our goal is for you to pay off your home, not keep paying on it forever.
Robert is a consumate professional who is also laid back and friendly. Definitely a rare combinationin. It was an absolute pleasure working with him.
Business response:
It has been a pleasure assisting you as well, we just hate that you are moving further away! Keep in mind we are licensed in 8 different states if you should ever need us again.
Approximately 6 months ago, Mr. Carter refinanced a home that I’ve owned for several years that has allowed me to upgrade and renovate. The process was easy and smooth. Couldn’t have asked for a better experience. Thank you!
Business response:
It was our pleasure to help you again. We hope the renovations are coming along as planned.
From initial contact throughout the process, Kristin and her team were thorough and professional. That being said, Kristin was more. She was supportive and almost a crisis intervention coordinator when the loan company involved in buying our home was at best inept. She soothed our nerves assuring us along the way. Our loan with Kristin was complete and ready while theirs was a slippery slope. This I believe is our final home. We could not have been blessed more with the experience Kristin provided.
Lorie was a great help as we purchased a second home from out of state. She was very personable and always available to take our calls…she did so even while on vacation. With Lorie’s guidance, we were able to review and sign all required documentation remotely without any issues at all. We closed on the date scheduled. I highly recommend Lorie if you are looking for a mortgage.
Business response:
Mr. Heavener, Thank you so very much for your kind words, It was a pleasure helping both you and your wife with the purchase of your gorgeous new home. I wish you many happy and healthy years enjoying it.
Mortgage Investors Group has a 5 star rating with 3,518 reviews.
Mortgage Investors Group is closed now. It will open on Monday at 8:30 a.m.