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Mr. Electric of Dallas
- Electricians
- Dallas, TX
About this business
Location details
8500 N Stemmons Fwy, Suite 3024, Dallas, TX, 75247, United States
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They had to come out twice and charged me two times saying not under warranty.
He absolutely overcharged for what he did. How about replacing 4 fluorescent bulbs, bypassing the ballast so the fixture did NOT have to be replaced and charged $375 even though he admitted the bulbs were less than $10 each. He said it was so expensive because electricians are expensive due to their training......
Expensive. I agreed to it so I can't be too negative but if my back wasn't out I could have saved a lot of money. Putting the ceiling fan up after all the support work (the things that take a smaller person in the attic and skills I don't have) was a bit excessive in my way of looking at things. They were both agreeable sorts and I am enjoying the fan.
I would like for everyone who is looking for an electric service not to hire Mr. Electric. It was not the quality of work because no work was done. I confirmed my appoint on 12/27/2018 with S. Young for a time span between 8-12. On the 28th the appt was reconfirmed. I expected the electrician to come within the stated time period. Around 11:00 no one was here so I called Mr. Electric and was informed that the electrician had to go on an emergency call. I thought this was ok when I was first told but discovered that we were c... read more
I have an older home and just moved in. I had several plugs that didn’t work and some switches we didn’t know where they went. The technition spent a lot of time with me sorting out what went where and fixing a lot of small issues with me. He installed an new plug and grounded some new plugs for me. He also installed two new recessed lights. He spent a lot of time helping just figure this house out for a relatively small amount of work that he charged. This is the company you should go with if you want to done right and ... read more
Business response:
We appreciate your business as well as the 5 star review, Ms. Shelby. I will pass your kind words along to Todd. Have a great day.
Was told the electrician would be at my house by 8:30. He didn’t show up until noon. Explained that I wanted to remove an old electric heater from the bathroom wall and install a new outlet in the same bathroom. He didn’t like where I said I wanted to install the outlet. So I’ll told him to just remove the electric heater from the wall since I was in the process of having that bathroom remodeled. He completed that. The next morning (Saturday) I go to the guest bathroom and I have no power in there. Called the company back. T... read more
Business response:
I'm sorry to hear you were unhappy with your experience. After we spoke yesterday I felt we cleared up the concerns you have about the 4 hour window and why when you called you were told by our answering service no one would be available until Monday and then you received a call directly from our office letting you know we would have someone out there Sunday to have your power back on. I hope you find it within yourself to give us another shot.
I do not understand why Mr. Electric sent a tech that had to drive one hour from south of Dallas to my residence rather than send a tech from a closer location. It was difficult to set their service arrival with my schedule.
Business response:
We appreciate your business. We will do our best to fit your schedule if you choose to give us another shot. Keeping the guys drive time to a minimum is a main focus of ours. Thank you for the feedback.
They did a good job but they are extremely high priced. I’d look elsewhere for my next electrical work. It was almost $400 for a 220 install less than 2 feet from the breaker box.
I asked that they email us an estimate for the additional work they recommended they said they would but it never came.
Business response:
Amy, I will have the office look in to this ASAP. The employee who provided you service recently is no longer employed but do expect the office to update you ASAP. Thanks-Robert
Frequently asked questions about Mr. Electric of Dallas
How is Mr. Electric of Dallas rated?
Mr. Electric of Dallas has a 4.7 star rating with 993 reviews.
When is Mr. Electric of Dallas open?
Mr. Electric of Dallas is open now. It is open 24/7.