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8500 N Stemmons Fwy, Suite 3024, Dallas, TX, 75247, United States
Get directionsTook a day off work to meet electrician, no one showed up. No one called. I finally called them at 5:00 and was told "oh, he got held up on another job" Their web site brags about "on time service" and "we'll call if we're going to be late" So we wasted a day of work for nothing. When the electrician showed up the following morning he very professional and did good work. I think 240 dollars to replace one outlet is outrageous and I would not pay that again
Business response:
Phil, Sorry to hear we didn't communicate very well with you in regards to timing of the schedule. You are right, we are proud of our timely arrivals and meeting the promise we make to our customers to communicate that schedule of expected arrival. We clearly failed you in this aspect and an office representative will be contacting you Monday to discuss how to make that up to you. I am glad to see we were professional and met your expectations on arrival. Thanks, Robert
Mr. Electric of Dallas has a 4.7 star rating with 993 reviews.
Mr. Electric of Dallas is open now. It is open 24/7.