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Mutual of Omaha Mortgage
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
525 N Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
It was smooth
Business response:
I'm glad to know that you found the process smooth, Thomas. Your feedback validates the efforts we put in to ensure a seamless experience for our clients. Thank you for rating us 4.83 out of 5 stars. It's been a pleasure serving you at Mutual of Omaha Mortgage. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Joel Bolton
Verified by Mutual of Omaha Mortgage
Dean was a solid, encouraging, force, that guided us to a successful goal.
Business response:
Thank you James for partnering with us, it was truly a team effort and you led the way. You were responsive and prompt with sending us documents and made the process easier. Borrowing money is never fun but it was a true pleasure to help you and your wife. All the best and please feel free to call me anytime.
Verified by Mutual of Omaha Mortgage
Dean was Always available for calls and questions . Process was painless
Business response:
I'm thrilled to hear your experience was a positive one, Thomas! Your feedback is greatly appreciated. Being available and providing accurate information is always my top priority. It's fantastic to hear that you found the process with Mutual of Omaha Mortgage to be painless. Thanks for the 5-star review! If you have any other questions in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Straightforward and responsive. Made it easy and felt like I got a fair rate and price
Business response:
Thank you for your feedback and 5-star review, Paul. I appreciate the opportunity to assist with your home purchase and look forward to assisting you on the next one. - Mike Remillard
Verified by Mutual of Omaha Mortgage
Leah went out of her way to help figure out options for me. She responded quickly even on the weekend. given some delicate situations in my loan process she was empathetic and understanding. She genuinely seems to care about me and my financial improvement
Business response:
Hi Jeffrey, Thank you so much for your kind words and the 5-star rating. I'm glad I was able to help you navigate through your loan process, even during the difficult moments. I believe every client deserves a smooth and clear journey when dealing with financial matters, and I'm happy to know you felt supported. Your satisfaction and financial improvement are my top priorities. Remember, I'm here to assist you if you ever have more questions or need further assistance in the future. Thank you once again for choosing Mutua... read more
Verified by Mutual of Omaha Mortgage
Chad was very responsive and helpful.
Business response:
I appreciate your feedback, Marilyn. It's great to hear that you found my service responsive and helpful, as this is what I continually strive for. Your positive review encourages me to provide even better service in the future. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
A few issues throughout the process (waited too long for appraisal) and issued with final closing number. But overall, very pleasant and informative.
Business response:
Thank you for taking the time to provide your feedback, Jesse. I apologize for any inconvenience you experienced during the appraisal and closing process. We're constantly seeking ways to improve our services at Mutual of Omaha Mortgage, and your input is vital. I'm glad to hear that you found our overall service pleasant and informative. Please feel free to reach out if you have any further suggestions, concerns or if there's anything you'd like to discuss.
Verified by Mutual of Omaha Mortgage
Dean was awesome from Start to Finish. 5 star. Will use you guys again and refer everyone I can. Thanks for a great experience.
Business response:
I'm thrilled to hear that you had such a positive experience, Jeremy! Your satisfaction is our top priority at Mutual of Omaha Mortgage and it's fantastic to know we met that mark with you. I'm grateful for your willingness to recommend us and look forward to working with you again in the future. Thank you for your uplifting feedback.
Verified by Mutual of Omaha Mortgage
Dean, and his team, did a great job ensuring we understood the information, contracts, and our options. They were friendly, available, and helpful as well.
Business response:
I'm really glad to hear that you had a positive experience, Chelsie. My team and I always strive to provide clear, comprehensive information to all of our clients at Mutual of Omaha Mortgage. Your understanding and comfort throughout the process are our top priorities. We appreciate your feedback and the high rating. Please don't hesitate to reach out if you have any other questions or needs in the future.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 804 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.