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Mutual of Omaha Mortgage
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
525 N Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Joel was very responsive despite my insane work schedule. Mornings, nights, weekends, he answered my questions or at least consulted people who knew the answers virtually immediately after I had them, not only getting me the answers, but making sure they were broken down in a manner that a first-time home buyer like me could understand them. I would certainly work with Joel again.
Business response:
Alex, thank you so much for the kind words! It was truly a pleasure working with you and helping you navigate the home buying process. I understand how hectic life can get, so I'm glad I could be there when you needed. Breaking things down so they’re easy to understand is important to me, especially for first-time buyers. I’m thrilled to hear you felt supported. Looking forward to working with you again in the future!
Verified by Mutual of Omaha Mortgage
Joel and his team are amazing. From the very start Joel was very open and transparent. He provided great advice and options for our loan refinance. He walked us through the process and provided different options, so that we could make an educated, informed decision on loan and interest rate options. He was very accessible and responsive. I highly recommend Joel for your mortgage needs.
Business response:
Paul, thanks so much for the kind words. I really appreciate you taking the time to share your experience. Helping folks like you navigate the refinancing process is what I enjoy most about my work at Mutual of Omaha Mortgage. I'm thrilled to hear that you found the process smooth and that the information I provided was helpful in making an informed decision. It was a pleasure working with you, and I'm grateful for your recommendation.
Verified by Mutual of Omaha Mortgage
quick processing of loan application during holiday time was very appreciated
Business response:
It was our pleasure and thank you for partnering with us. Buying your first home is exciting and stressful for most but you were on top of things and we got it done together. Keep working hard and enjoy your new home. Please call me anytime.
Verified by Mutual of Omaha Mortgage
Chad was responsive, knowledgable, and thoroug.
Business response:
I'm thrilled to hear you had such a positive experience, Jason! Your feedback means a lot to me, and it reassures me that I'm doing a good job. I always aim to be responsive, knowledgeable, and thorough in my dealings, and I'm glad these qualities shone through during our interactions. I hope to work with you again in the future. Thanks once again for choosing Mutual of Omaha Mortgage and for your kind words.
Verified by Mutual of Omaha Mortgage
Mike made the process very simple for me, he was very responsive to any questions I had and kept me updated every step of the way!
Business response:
Thank you for the excellent feedback and 5 star review. It was my pleasure to assist you on your new mortgage. I look forward to working with you again on the next one.
Verified by Mutual of Omaha Mortgage
Easy to work with and helpful
Business response:
I truly appreciate your kind review, Jesse. It's been an absolute pleasure working with you. I am glad that you found Mutual of Omaha Mortgage's service to be helpful and easy to work with. Your satisfaction is my top priority and it's encouraging to hear that it's reflected in your experience. If you have any other needs in the future, please don't hesitate to reach out. Thank you for choosing us for your mortgage needs.
Verified by Mutual of Omaha Mortgage
I WAS INFORMED ON A TIMELY BASIS ON STATIS OF LOAN AND WAS IMPRESSED BY THE QUICKNESS OF THE APPROVAL THANK YOU
Business response:
Thank you John for entrusting us with your refinance, it was an honor and a privilege to assist you. Please feel free to call me anytime and we all you wish you and your family the best.
Verified by Mutual of Omaha Mortgage
Joel and his team were absolutely phenomenal. They were super timely and responsive from our initial contact, through the initial application, up to receiving final underwriting approval for closing. There was never a point in the process where we were anxious or concerned. Joel and his team were timely, communicative, and ultimately delivered at every point. Their rate and fees were also the most competitive among the several loan offers we received, including from our credit union. Highly recommend and would not hesitate t... read more
Business response:
Thank you so much Ernest! It was a pleasure working with you as well. I would be happy to help you any time!
Verified by Mutual of Omaha Mortgage
Ease of process.
Business response:
Thank you, Ray. It was a pleasure assisting you on the refinance. I look forward to assisting you again in the future.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 804 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.