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525 N Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Leah did an excellent job communicating. There were no surprises in the process. And I think she moved things along quickly.
Business response:
I'm so glad to hear that you had a positive experience, Matthew. Clear communication is crucial in making this process as smooth as possible and it's great to know that you found no surprises along the way. I strive to work efficiently and effectively, so I'm happy to hear that you felt things moved along quickly. Thank you for choosing Mutual of Omaha Mortgage and for your stellar 5-star review. I hope we have the opportunity to work together again in the future. - Leah Merriweather
Verified by Mutual of Omaha Mortgage
Great service. Mike always answered our questions in a timely manner, very professional.
Business response:
I'm thrilled to hear that you were satisfied with the service provided, Lasha. It was a pleasure to assist you and Willie. Your positive review means a lot. I hope to work with you again in the future. Thank you for choosing Mutual of Omaha Mortgage. Mike Remillard
Verified by Mutual of Omaha Mortgage
Responsiveness of the whole team and how quickly i was able to get it funded!
Business response:
Thank you for recognizing our efforts and for the 5-star rating. I look forward to working with you and Tenzin again in the future. - Mike Remillard
Verified by Mutual of Omaha Mortgage
He was approachable and made our loan process easy
Business response:
Congratulations with your new home purchase, I could not be happier for you and your family. We got it done together and you closed 2 days earlier then the contract required. Please feel free to call me anytime and best wishes moving forward!
Verified by Mutual of Omaha Mortgage
She was a good listener and a caring person!
Business response:
Thanks so much for your feedback, Joe! I'm thrilled to hear that you felt listened to and cared for during our interactions. Your satisfaction is my top priority at Mutual of Omaha Mortgage, and your rating truly means a lot to me. Hearing that I was able to provide a positive experience for you reinforces why I love doing what I do. Thanks again for taking the time to share your experience!
Verified by Mutual of Omaha Mortgage
If you're looking for someone who goes the extra mile, Dean is your guy. Dean's responsiveness is unparalleled, which is incredibly important when you're dealing with a short closing date. Further, the rates Dean was able to acquire for us beat out our local lender by 0.375. Dean is on top of his game and made the process incredibly smooth.
Business response:
thank you for the kind words and to many happy moments in your new home. I sincerely want to wish you and your family nothing but the best, please feel free to call me anytime.
Verified by Mutual of Omaha Mortgage
Joel was very up front and open about the loan process. Joel and team were responsive, the portal for submitting documents and communicating was clean and easy to use. Joel was able to offer a competitive combination of minimum closing costs and rate. Mutual of Omaha is rated highly. Joel's team was able to send the funds to closing. I will consider Omaha for future homes and refinancing.
Business response:
Hi Kevin, I appreciate your kind words and the time you took out to share this feedback. I'm glad you found the loan process transparent and the portal user-friendly. Our aim is to provide the best rates and ensure a smooth transaction for all our clients. I am thrilled to hear that you would consider Mutual Omaha Mortgage for your future home and refinancing needs. Thank you for trusting my team and me with your mortgage needs. Looking forward to serving you again in the future. Joel Bolton.
Verified by Mutual of Omaha Mortgage
Mike was so responsive and helpful throughout the process. Really nothing negative to say at all.
Business response:
Thank you, Aisha, for taking the time to share such kind feedback. It was a pleasure assisting you throughout the process. I'm incredibly pleased to know you found my service responsive and helpful. Here at Mutual of Omaha Mortgage, we strive to provide the best customer experience possible. Feel free to reach out if there's anything else I can assist you with!
Verified by Mutual of Omaha Mortgage
Quick and answering questions, very friendly, easy to speak to.
Business response:
Thank you for the 5-star review, Rachel. It was a pleasure assisting you and Rob with the home purchase. I look forward to working with you again on future mortgage needs. - Mike Remillard
Mutual of Omaha Mortgage has a 4.8 star rating with 804 reviews.
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.