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525 N Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Dean was extremely helpful and knowledgeable as we navigated to a challenging purchase of our new home.
Business response:
I really appreciate your positive feedback, James. It was my pleasure to guide you through the challenging process of purchasing your new home. I always aim to provide the best service and share my knowledge with my clients. I'm glad to hear you had a great experience. Your 5-star rating means a lot to me and Mutual of Omaha Mortgage. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Mike was very informational and walked me through my first home purchase with great detail
Business response:
Thanks for the 5-star rating, it truly means a lot! Helping first-time home buyers like you navigate through the process is always rewarding for me. If you have any more questions or need assistance, don't hesitate to reach out. Looking forward to serving you again, Jack. - Mike Remillard
Verified by Mutual of Omaha Mortgage
Mike was thorough and helped us out in a time of need. We greatly appreciate him advocating for us.
Business response:
It was my pleasure to advocate for you and Stacy during a challenging time. Thank you for your kind words and for the full 5-star rating. If you ever need further assistance, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
All through out the loan process, I knew what was going on and what to expect next.
Business response:
I'm really glad to hear that you were kept informed and prepared throughout the loan process, Jill. It's important to me that my clients have a clear understanding of each step. Your kind review and 5-star rating mean a lot to me and the Mutual of Omaha Mortgage team. Looking forward to helping you again in the future!
Verified by Mutual of Omaha Mortgage
Mike is great to work with. Extremely responsive and informative throughout the process. Exactly what I would hope for from a mortgage lender.
Business response:
Thank you, Will. It was my pleasure to assist you throughout. Should you need anything else in the future, feel free to call, text, or email. Thanks for choosing Mutual of Omaha Mortgage and for the stellar review. - Mike Remillard
Verified by Mutual of Omaha Mortgage
Everyone was so nice
Business response:
I'm thrilled to hear about your positive experience, Juana. It's always our goal at Mutual of Omaha Mortgage to provide the best service to our customers and make them feel welcomed. Your feedback is highly appreciated. Let us know if we can assist you further.
Verified by Mutual of Omaha Mortgage
Smooth app and interface and great communication throughout
Business response:
Thank you so much Brian. It was a pleasure working with you.
Verified by Mutual of Omaha Mortgage
Team was great but there were paperwork errors and team instructed my insurance company they would be taking over insurance when that was not accurate and clear.
Business response:
I appreciate your feedback, Elena. Please accept my sincere apologies for the confusion regarding the insurance issue. We always strive for clear and accurate communication, but it seems we fell short in this instance. I assure you that we're taking steps to prevent this in the future. We're always working to improve and your feedback is instrumental in that process. Thank you for bringing this to my attention and for giving us the opportunity to serve you. Despite the challenges, I hope you'll consider Mutual of Omaha Mortg... read more
Verified by Mutual of Omaha Mortgage
Jeff was always ready to help or answer questions! He made a few stressful times less stress and more take a breath! We’ve worked with him twice and both times it was a fantastic experience!
Business response:
I'm thrilled to hear that you had a positive experience, Kathryn! It's paramount to me that your mortgage journey is as smooth and stress-free as possible. Your kind words are greatly appreciated and I'm glad I was able to assist you on both occasions. It was a true pleasure working with you. Look forward to our continued collaboration with Mutual of Omaha Mortgage in the future!
Mutual of Omaha Mortgage has a 4.8 star rating with 804 reviews.
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.