Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Columbia, MD

About this business

Finance Mortgage Lenders

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

Get directions

Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.92,261 reviews

Select a rating

Virginia Knox J.

a year ago

Tracy was always available to answer/guide me in any questions I had, if I couldnt reach her she would respond quickly. Very professional and pleasant to work with.

Business response:

I'm thrilled to hear that you found my assistance helpful and that I could provide the support you needed. It was a pleasure working with you, Virginia. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.

Helen R G.

a year ago

I was immediately impressed with Travis' demeanor from the first time I spoke with him! He was pleasant, friendly, not high pressure but very imformative and a very good listener. He explained in simple terms how he could help me and through the entire process answered my many questions with patience and really gave me the confidence to make a decision on initiating this loan. There were no surprises along the way and the whole process was very smooth - even the timing of disbursements of funds. I know I made the right choic... read more

Business response:

I'm thrilled to hear about your positive experience, Helen. It was a pleasure assisting you throughout the loan process. I'm glad I could provide the information and support you needed to make confident decisions. Thank you for choosing Mutual of Omaha Mortgage.

William Armiger I.

a year ago

Kenny was great to work with and was quickly able to answer any questions we had! He is very professional and friendly, overall making the refinancing experience way less stressful! Truly a great employee to have!

Business response:

I'm thrilled to hear that your refinancing experience was smooth and stress-free. It was a pleasure working with you, and I appreciate your kind words about my professionalism and approachability. Thank you for choosing Mutual of Omaha Mortgage!

Katrina A M.

a year ago

Travis was very professional. He was able to wslk us through the process and explain everything to us. He followed up with us through the entire process.

Business response:

I'm thrilled to hear that you found the mortgage process clear and professional. It was a pleasure guiding you through each step and ensuring you were well-informed. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.

Mark M.

a year ago

Matthew was incredible. From the moment we first spoke, he walked us through all of the different options and really tried to understand what was best for us. Couldn't rate him more highly.

Business response:

I'm thrilled to hear that your experience was so positive. It was a pleasure guiding you through your options and ensuring the best fit for your needs. Thank you for your kind words and high rating.

Gwendolyn A C.

a year ago

Matthew was amazing. We had a million questions, and Matthew patiently answered each one. He responded to emails quickly. He tweaked numbers according to our needs. This is life-changing for us, and Matthew made it happen.

Business response:

I'm thrilled to hear that your experience was life-changing and that I could assist you effectively. It was a pleasure to answer all your questions and ensure everything met your needs. Thank you for trusting me with your mortgage process at Mutual of Omaha Mortgage.

Jeryl G.

a year ago

Ken Alban is very good. Others aren't as impressive. Time from application to settlement is too long.

Business response:

Thank you for your feedback, Jeryl. I am glad to hear that you found my assistance helpful. We understand that the time from application to settlement can be a concern, and we are continuously working to improve our processes. If you have any further questions or need assistance, please feel free to reach out.

Edina T.

a year ago

very responsive and helpfull, explained proccess and made it easy to understand and helped me like a family member would.

Business response:

I'm thrilled to hear that you found the process easy to understand and felt well-supported throughout. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Mutual of Omaha Mortgage.

Dennis Wayne Wesney J.

a year ago

The info was clearly communicated and easy to access via the app .

Business response:

I'm glad to hear that the information was clearly communicated and that you found the app easy to use. It was a pleasure assisting you, and I appreciate your positive feedback.