Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Columbia, MD

About this business

Finance Mortgage Lenders

Location details

8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.92,835 reviews

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John P.

6 months ago

Great service and attention to detail.

Business response:

I'm pleased to hear that you appreciated the service and attention to detail during your experience with Mutual of Omaha Mortgage. It was a pleasure assisting you, and your feedback is greatly valued.

Lyneece J.

6 months ago

Kenneth was great he was very patient and he is very knowledgeable and his customer service exceeds any company I've dealt with Kenneth is simply the Best

Business response:

I'm thrilled to hear about your positive experience, Lyneece. It was a pleasure assisting you, and I'm glad that my patience and knowledge made a difference. Thank you for your kind words and trust in Mutual of Omaha Mortgage.

Anna R B.

6 months ago

Joseph communicated clearly and kept us up to date on things, very helpful!

Business response:

I'm glad to hear that you found my communication clear and helpful throughout the process. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Mutual of Omaha Mortgage.

George M. T.

6 months ago

A little more forward knowledge at the start of loan. I.e. taxes have to be current there will be a $500 appraisal fee and $150 for reinspection. That would be a great help in knowing this from the start so the person can decide if it is feasible to do at the current time.

Business response:

Thank you for your feedback, George. I understand the importance of having all necessary information upfront, and I apologize for any inconvenience caused. I will take your comments into consideration to improve the clarity of our initial loan discussions. If you have any further questions or need assistance, please feel free to reach out.

Betty J. C.

7 months ago

Good communication and rates

Business response:

I'm pleased to hear that you found our communication effective and the rates satisfactory. It was a pleasure assisting you, and thank you for choosing Mutual of Omaha Mortgage.

Allison S. K.

7 months ago

Matthew was extremely knowledgeable, communicative and kept me informed throughout the entire loan process. He made a challenging process feel much easier. I appreciate him and the fact that this is over and the money is in our account to continue our home improvements.

Business response:

I'm thrilled to hear that you found the loan process smooth and well-communicated. It was a pleasure assisting you, and I'm glad everything went as planned. Thank you for your kind words, and I'm pleased to have been part of your home improvement journey.

Robin F.

7 months ago

Ken was very responsive and explained each step of the process. It felt that he was very invested in making this successful for me.

Business response:

I'm thrilled to hear that you found my assistance responsive and informative throughout the process. Ensuring your success is important to me, and I'm glad to have been able to support you. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.

Virginia Knox J.

7 months ago

Tracy was always available to answer/guide me in any questions I had, if I couldnt reach her she would respond quickly. Very professional and pleasant to work with.

Business response:

I'm thrilled to hear that you found my assistance helpful and that I could provide the support you needed. It was a pleasure working with you, Virginia. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.

Helen R G.

7 months ago

I was immediately impressed with Travis' demeanor from the first time I spoke with him! He was pleasant, friendly, not high pressure but very imformative and a very good listener. He explained in simple terms how he could help me and through the entire process answered my many questions with patience and really gave me the confidence to make a decision on initiating this loan. There were no surprises along the way and the whole process was very smooth - even the timing of disbursements of funds. I know I made the right choic... read more

Business response:

I'm thrilled to hear about your positive experience, Helen. It was a pleasure assisting you throughout the loan process. I'm glad I could provide the information and support you needed to make confident decisions. Thank you for choosing Mutual of Omaha Mortgage.