This profile has been claimed by the business owner or representative.
Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Tracy went out of her way to find ways to make my refinance work and get things going. She was very helpful in coming up with a plan to get this loan processed and was excellent in keeping me up to date every step of the way
Business response:
I appreciate your kind words and the time you took to share them, David. It was truly a pleasure to help you navigate your refinance, and I'm thrilled I could assist in making it a success. Your satisfaction is my number one priority, so keeping you up-to-date and providing the best possible plan were just part of my commitment to excellence in service. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating!
Verified by Mutual of Omaha Mortgage
Travis answered all our questions and was always there when we called ready to help
Business response:
I greatly appreciate your positive feedback, Charles. It was a pleasure to assist you throughout the process and I'm glad I could be there when you needed help. Your satisfaction is what drives me to deliver the best service at Mutual of Omaha Mortgage. Thank you for giving me a perfect rating. Feel free to reach out if you have any further questions or concerns in the future. Best Regards, Travis Hofmann.
Verified by Mutual of Omaha Mortgage
Ease of getting information. Helpful with notes.
Business response:
I appreciate your kind words, Robert. I'm glad to know that the process of obtaining information was easy and the notes provided were helpful. At Mutual of Omaha Mortgage, customer satisfaction is our top priority, and your feedback is integral to our ongoing commitment to improvement. Thank you for taking the time to review our services and awarding us a rating of 4.16 out of 5. We look forward to serving your mortgage needs in the future.
Verified by Mutual of Omaha Mortgage
Everyone I dealt with was informative, pleasant and professional.
Business response:
I'm sincerely grateful for your kind words and the perfect rating, Genevieve. The team and I at Mutual of Omaha Mortgage always strive to provide informative, pleasant, and professional service. I'm thankful that we were able to meet your expectations. Your feedback is highly valued and appreciated. Looking forward to continue serving your mortgage needs in the future.
Verified by Mutual of Omaha Mortgage
Jason is personable and knowledgeable and together we got this from start to close in less than 3 weeks!
Business response:
I'm thrilled to hear your positive feedback, Jessica! Helping clients like you navigate the mortgage process swiftly and efficiently is what makes my work so rewarding. I'm glad we could get everything completed in less than 3 weeks. Your satisfaction is my top priority. Thank you for choosing Mutual of Omaha Mortgage and for the stellar 5-star rating. It was a pleasure working with you!
Verified by Mutual of Omaha Mortgage
The app. And easy contact. All cals answer when I called not answering machine. Made for answering any questions fast and easy. No playing phone tag. Everyone was polite
Business response:
I'm thrilled to hear that you had such a positive experience with our app and customer service, Donna. At Mutual of Omaha Mortgage, we strive to provide a straightforward and efficient process, and I'm glad to hear we were successful in that regard. Your feedback is greatly appreciated and will help us continue to improve our service. Thank you for taking the time to share your experience and for the excellent rating.
Verified by Mutual of Omaha Mortgage
I felt Kenneth was going above & beyond what he needed to do to accommodate me & my needs.
Business response:
Francesmary, thank you so much for your kind words and 5-star rating. It was a pleasure assisting you with your needs. At Mutual of Omaha Mortgage, we strive for excellence and always aim to go above and beyond for our clients. I'm thrilled to hear that you felt accommodated - that's always our goal! Thanks again for choosing us. Best regards, Kenneth Alban.
Verified by Mutual of Omaha Mortgage
Kennth was very patient n kind
Business response:
I'm thrilled to hear that you had a positive experience with me, Robert. Your kind words mean a lot. I try my best to be patient and kind with all of my clients, and I'm happy to know that you appreciated that approach. Thank you for choosing Mutual of Omaha Mortgage, and for taking the time to leave such a wonderful rating and review.
Verified by Mutual of Omaha Mortgage
I had to bring no money to closing.
Business response:
I'm so glad to hear about your positive experience, Steven. Keeping the process efficient and cost-effective for our clients is always a priority here at Mutual of Omaha Mortgage. It's great to know that we were able to achieve this for your closing. Thank you for the 5-star rating, your feedback is greatly appreciated! Best Regards, Tracy Burke
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 2,835 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.