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Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kenneth held my hand through the whole process and answered every possible concern. Thank you for everything :)
Verified by Mutual of Omaha Mortgage
Kenneth was very helpful and communicated very well and moved very quickly
Business response:
I'm thrilled to hear about your great experience, Daniel. Assisting you was truly a pleasure, and I appreciate your kind words. Speed and clear communication are something I strive for, and I'm glad I could deliver that for you. If there is anything you need in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and for the awesome 5-star review!
Verified by Mutual of Omaha Mortgage
Matthew was very knowledgeable and great to work with
Business response:
Thank you for the 5-star review, Christina! I'm thrilled to hear that you found my service helpful and knowledgeable. It was a pleasure working with you. Your satisfaction is my top priority. If you have any more questions about your mortgage or need further assistance, don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Great communication
Business response:
I'm thrilled to hear that you were satisfied with the communication throughout our process, Nelson. Your feedback is greatly appreciated and I'm glad I could provide a positive experience for you at Mutual of Omaha Mortgage. Remember, I'm here for any of your future needs as well. Thank you for the excellent rating.
Verified by Mutual of Omaha Mortgage
Mark’s communication is clear & prompt. He really walks you through the entire process.
Business response:
I sincerely appreciate your kind words and high rating, Eugenia. It was important to me that you felt completely informed and supported through the mortgage process. Your satisfaction is my top priority, and I'm glad that was reflected in our communication. Please do not hesitate to reach out in the future if you need anything else. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Andre was always very helpful and helpful and extremely professional.
Business response:
I genuinely appreciate your kind words, Matthew. It was my pleasure to assist you throughout the process and I'm glad my professionalism made a positive impact. Here at Mutual of Omaha Mortgage, we always aim to provide the best service to our clients. Thank you for the 5-star rating. Please don't hesitate to reach out if you need anything else in the future.
Verified by Mutual of Omaha Mortgage
Matthew would get right back with me on any questions I had. Appreciated his patience with trying to find and send the paperwork.
Business response:
I'm very grateful for your positive feedback, Ada. It's my duty to ensure that your questions are answered promptly and that any paperwork needed is readily available. Your patience and cooperation were greatly appreciated during this process. It was a pleasure working with you and I'm glad I could assist in your journey with Mutual of Omaha Mortgage. Looking forward to assisting you in the future. Best, Matthew Givens.
Verified by Mutual of Omaha Mortgage
Andre was very helpful
Business response:
I'm glad to hear you found our interactions helpful, Todd. It's my goal to ensure every customer feels supported and informed during their entire process with Mutual of Omaha Mortgage. Your feedback is greatly appreciated and it was truly a pleasure working with you. Thank you for the outstanding rating.
Verified by Mutual of Omaha Mortgage
Couple of snafu's. One was you telling us mortgage insurance would be included in mortgage from the first time we talked. Two, not all of high interest cards were paid off and Ally bank loan was not included. It would have benefited us more to not pay some of the lesser amount cards off and put that to BOA cards and Ally. Other than that you did a great job with us, communication was great except for the above. You also did a great job with Michelle, Thanks for helping us. Don and Tonda
Business response:
Thank you for taking the time to share your experience, Donald. Your feedback is invaluable in helping us improve our services. I apologize for any confusion regarding the mortgage insurance and debt prioritization. Your points are well taken and I'll ensure to make the necessary adjustments for better clarity in the future. I'm glad to hear that, overall, you had a positive experience with Mutual of Omaha Mortgage and with me. It was a pleasure working with you and Michelle, and I'm here to assist with any future mortgage ... read more
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 2,261 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.