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6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Overt as great but Chad did not respond to any of my text emails at voice mail. He demonstrated that he had no value in me as a customer.
Business response:
John, thank you for your review. I'm sorry to hear that Chad did not respond to your texts and emails. I understand how frustrating that can be. Your satisfaction is always our top priority, and I will be addressing this situation with Chad. Thank you for your feedback.
Verified by Mutual of Omaha Mortgage
Communication. We had to reach out to get any details or Information in what the next steps were or what we were waiting on. Told multiple time that they had everything they needed and then the next day a new list of things needed. Had to repeat steps multiple times. (Like credit verification calls) Very little communication or walking through process. Told we would close in May, and wouldn’t not need to make any May payment for credit cards or mortgage. Then told late May we need to make all those (already late) payments. W... read more
Verified by Mutual of Omaha Mortgage
Just think the closing costs were way too high. What's with having to pay discount points.
Verified by Mutual of Omaha Mortgage
It has hurt me with VA appraiser,
Verified by Mutual of Omaha Mortgage
Took 3 months
Verified by Mutual of Omaha Mortgage
I believe that I should have gotten a lower interest rate on my loan.
Verified by Mutual of Omaha Mortgage
Less stop and go. Mulitiple appraisals. Multiple different ways to get approval which then didn’t work. Requirement of multiple reports to update due to mortgage company’s not closing on time
Verified by Mutual of Omaha Mortgage
Too much to write here
Verified by Mutual of Omaha Mortgage
Keep up your promise of a certain rate. Dont Go changing it without letting customers know Also charging for home appraisal twice. One upfront then adding it to closing cost again. Thats robbing your customers
Mutual of Omaha Mortgage has a 4.9 star rating with 935 reviews.
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.