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Mutual of Omaha Mortgage

4.9

About this business

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9935 reviews
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John G M.'s profile image
John G M. 

Verified by Mutual of Omaha Mortgage

2 years ago

Overt as great but Chad did not respond to any of my text emails at voice mail. He demonstrated that he had no value in me as a customer. 

Business response:

John, thank you for your review. I'm sorry to hear that Chad did not respond to your texts and emails. I understand how frustrating that can be. Your satisfaction is always our top priority, and I will be addressing this situation with Chad. Thank you for your feedback. 

Geoffrey T S.'s profile image
Geoffrey T S. 

Verified by Mutual of Omaha Mortgage

2 years ago

Communication. We had to reach out to get any details or Information in what the next steps were or what we were waiting on. Told multiple time that they had everything they needed and then the next day a new list of things needed. Had to repeat steps multiple times. (Like credit verification calls) Very little communication or walking through process. Told we would close in May, and wouldn’t not need to make any May payment for credit cards or mortgage. Then told late May we need to make all those (already late) payments. W... read more

James J H.'s profile image
James J H. 

Verified by Mutual of Omaha Mortgage

2 years ago

Just think the closing costs were way too high. What's with having to pay discount points. 

Ongie V.'s profile image
Ongie V. 

Verified by Mutual of Omaha Mortgage

3 years ago

It has hurt me with VA appraiser, 

Pamela E.'s profile image
Pamela E. 

Verified by Mutual of Omaha Mortgage

3 years ago

Took 3 months 

Philip R.'s profile image
Philip R. 

Verified by Mutual of Omaha Mortgage

3 years ago

I believe that I should have gotten a lower interest rate on my loan. 

Judith S.'s profile image
Judith S. 

Verified by Mutual of Omaha Mortgage

4 years ago

Less stop and go. Mulitiple appraisals. Multiple different ways to get approval which then didn’t work. Requirement of multiple reports to update due to mortgage company’s not closing on time 

Damian I.'s profile image
Damian I. 

Verified by Mutual of Omaha Mortgage

4 years ago

Too much to write here 

Genaro A.'s profile image
Genaro A. 

Verified by Mutual of Omaha Mortgage

4 years ago

Keep up your promise of a certain rate. Dont Go changing it without letting customers know Also charging for home appraisal twice. One upfront then adding it to closing cost again. Thats robbing your customers  

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 935 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.