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Mutual of Omaha Mortgage

4.8

About this business

Location details

8440 Allison Pointe Blvd, #400, Indianapolis, IN, 46250, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8900 reviews
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Brinn L.'s profile image
Brinn L. 

Verified by Mutual of Omaha Mortgage

5 years ago

Chris is always helpful. 

Bel T.'s profile image
Bel T. 

Verified by Mutual of Omaha Mortgage

5 years ago

Cooperative, punctual, experienced & knowledgeable. 

William B.'s profile image
William B. 

Verified by Mutual of Omaha Mortgage

5 years ago

Rating updated after speaking with the bank about our loan experience. Our loan rep was good and this review now reflects that. However, the back office process has many issues leaving us disappointed & frustrated. As bank customers almost 20 years, we want First IB to be successful as they're our bank of choice, however they need to fix/address the poor customer experience we suffered through. After speaking with the bank, we are cautiously optimistic that these issues will be addressed. 

Heather W.'s profile image
Heather W. 

Verified by Mutual of Omaha Mortgage

5 years ago

Chris and the First IB team made the process of applying so smooth and easy. Should we ever need another loan we will definitely go back to First Internet Bank. 

Matthew F.'s profile image
Matthew F. 

Verified by Mutual of Omaha Mortgage

5 years ago

Scott’s professionalism and consultative support through the entire transaction. 

Bradley K.'s profile image
Bradley K. 

Verified by Mutual of Omaha Mortgage

5 years ago

The process was fairly seamless. Documentation that was needed was easy to upload through the portal. Communication was timely.  

Jason B.'s profile image
Jason B. 

Verified by Mutual of Omaha Mortgage

5 years ago

Max was informative, provided great customer service, and worked out an extremely fair deal for our refinance. We will be referring him and look forward to working with him in the future. 

Business response:

It sounds like you had a great refinance experience with us! We look forward to working with you in the future…and providing you with the same top-notch customer service as today. Thanks for the review! 

kylewachtstetter's profile image
kylewachtstetter 

Verified by Mutual of Omaha Mortgage

5 years ago

Max worked very quickly to review, my financial circumstances, the current offers from other lenders, and was able to show me product options where he could save me money. I loved that no pressure was applied - just the facts. 

Business response:

A simple, quick refinance process – and saving you money – is our goal every time. Thanks for sharing your experience with us, Kyle! 

Michael A K.'s profile image
Michael A K. 

Verified by Mutual of Omaha Mortgage

5 years ago

First Internet Bank owned the entire Mortgage process. Great customer service and timely communication. This is a five star organization and I highly recommend. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 900 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.