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Mutual of Omaha Mortgage

4.8

About this business

Location details

8440 Allison Pointe Blvd, #400, Indianapolis, IN, 46250, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8900 reviews
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daniellenicole1707's profile image
daniellenicole1707 

Verified by Mutual of Omaha Mortgage

8 years ago

Simple. Everything was great and literally nothing could be better. Bill was personable, helpful, quick, professional, and went above & beyond for me  

paul7298's profile image
paul7298 

Verified by Mutual of Omaha Mortgage

8 years ago

A pleasure to deal with. Mr Shurman took the time to explain all of the steps necessary and was very patient and thorough with his explanations. Highly recommended! 

christinatomlinson1's profile image
christinatomlinson1 

Verified by Mutual of Omaha Mortgage

8 years ago

Bill was wonderful to work with. He answered all my questions and explained the process. I recommend him to anyone I know needing a mortgage. Process was seemless. 

jhart1655's profile image
jhart1655 

Verified by Mutual of Omaha Mortgage

8 years ago

Bill is a phenomenal lender. Highly recommend. The caliber team can move as fast as you can. I refinanced my mortgage in 12 business days. Bill works 24/7 and is always available for questions. 

jjtaxwiz's profile image
jjtaxwiz 

Verified by Mutual of Omaha Mortgage

9 years ago

Max kept me apprised every step of the way in the re-finance of my home and any time I had questions he was always one step ahead of me on the answer. Plus, I got a great rate on a 15 year mortgage. I couldn't be more pleased with how everything went.jj 

vanderziel's profile image
vanderziel 

Verified by Mutual of Omaha Mortgage

9 years ago

Max and Katie did a great job at walking us through our VA refinance. It took a little while, but we are used to that with the government. Thank yous go out to both Max and Katie for all of their assistance with jumping through the many hoops of VA! 

Joseph B.'s profile image
Joseph B. 

Verified by Mutual of Omaha Mortgage

4 months ago

Bill was great but the process took much longer than expecte and was delayed several times. 

Business response:

Thank you for sharing your experience, Joseph. I'm glad to hear you felt positively about my involvement. I understand that the process took longer than expected and apologize for any inconvenience this may have caused. Your feedback is valuable, and I'll take it into consideration to improve future experiences. If you have any further questions or need assistance, please don't hesitate to reach out. 

Rene Umana F.'s profile image
Rene Umana F. 

Verified by Mutual of Omaha Mortgage

5 months ago

I had to constantly reach out to him for updates. 

Business response:

We apologize for the inconvenience you experienced with the communication during your mortgage process. Your feedback is important to us, and we will address this with Steve Holloway to ensure improvements are made. Thank you for bringing this to our attention. 

Krushn Arvind L.'s profile image
Krushn Arvind L. 

Verified by Mutual of Omaha Mortgage

6 months ago

Better communication. Even if there no updates. It would be nice to hear it rather than not having my calles answered and having to send out like 5 emails 

Business response:

We appreciate your feedback, Krushn. We apologize for the communication issues you experienced. Ensuring consistent and clear communication is important to us, and we will address this with Richard to improve our service. If you have any further concerns, please feel free to reach out directly. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.8 star rating with 900 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.