Mutual of Omaha Mortgage

Business response:

Monica - I agree your closing could have gone better, and I apologize for the frustration. Your patience was greatly appreciated, though, and I'm glad everything worked out! 

Business response:

Thanks for the feedback, David. I’m glad to hear that the communication met your expectations. Ensuring clarity and understanding is important to me, and knowing it made a difference in your experience is rewarding. If you have any further questions or need assistance, feel free to reach out. I appreciate you choosing Mutual of Omaha Mortgage for your needs. 

Business response:

Shandale, I'm thrilled to hear that you felt well-communicated with throughout your home loan process. It's wonderful to know that your experience was positive, especially with such a significant purchase. Your recommendation means a lot to me, and I'm grateful for the opportunity to have assisted you. If there’s anything more I can do for you or if any questions arise in the future, just let me know. Thank you once again! 

Business response:

Jason, I appreciate you taking the time to share your experience with me. It's great to know that the timeline for closing was met smoothly and that my communication with you was effective. Being consistently responsive is something I strive for, and I'm glad it was helpful during the process. If you have any other questions or need further assistance in the future, please don’t hesitate to reach out. Thank you for choosing to work with me! 

Business response:

Kevin, I truly appreciate your thoughtful review. Keeping you informed and being available to help with your questions were important priorities for me throughout your home-buying journey. Your recommendation means a great deal to me. If there's anything more I can do for you, don't hesitate to reach out anytime. 

Business response:

I appreciate your feedback, Kenneth. I'm glad that my accessibility and support, even beyond regular business hours, made a positive impact on your experience. It's important to me to be there when needed, and I'm pleased to have been able to assist you effectively. If you have any more questions or need further help down the road, don't hesitate to reach out. 

Business response:

I'm glad to know that the process was easy for you, Tess, and that you received quick answers to your questions. Ensuring a smooth experience is a priority for me, and I'm pleased that it reflected in your experience. If you have any more questions or need further assistance moving forward, feel free to reach out. Thank you for trusting me and choosing Mutual of Omaha Mortgage. 

Business response:

Brian, thank you for your feedback highlighting responsiveness and value. It's important to me that you feel supported and find value in the services I provide at Mutual of Omaha Mortgage. If there’s anything else I can assist you with, please don’t hesitate to let me know. Your satisfaction is greatly appreciated. 

Business response:

Thank you, Jeong, for sharing your feedback. I'm glad you found the experience of closing smooth and that my promptness via text was helpful. It's important to me that the process was straightforward for you. If there's anything else you need assistance with or any questions arise, don't hesitate to get in touch.