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Mutual of Omaha Mortgage

4.9

About this business

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,515 reviews
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Caleb S.'s profile image
Caleb S. 

Verified by Mutual of Omaha Mortgage

11 months ago

Our financial situation was less than ideal, but Jim and his team were able to work with us to find the perfect tools and methods to accomplish our goals as quickly as possible. Regular updates, open communication, and predictability in the process made it low stress and enjoyable. 

Business response:

Caleb, thank you for sharing your experience. I'm really pleased to hear that the process felt low stress and enjoyable for you. Handling financial matters can be challenging, and it's important to me to provide the right tools and clear communication along the way. I'm glad we could work together to meet your goals efficiently. If you ever have more questions or need assistance in the future, don't hesitate to reach out. I appreciate your trust in me and Mutual of Omaha Mortgage! 

Donah D.'s profile image
Donah D. 

Verified by Mutual of Omaha Mortgage

11 months ago

She talked me through each step and was very informative, made it a great experience. 

Business response:

Donah, thank you for sharing your experience. I'm delighted to know that walking through each step together and providing the necessary information made your journey a positive one. It's important to me to ensure a seamless and informative process. If you have any other questions or need further assistance, please don't hesitate to get in touch. 

Traci C.'s profile image
Traci C. 

Verified by Mutual of Omaha Mortgage

11 months ago

Jared was helpful, responsive and easy to work with! 

Business response:

I appreciate your feedback, Traci. I'm glad to hear that you found working with me to be helpful and that my responsiveness met your expectations. It's important to me to ensure a smooth and straightforward experience for my clients. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. 

Levi B.'s profile image
Levi B. 

Verified by Mutual of Omaha Mortgage

11 months ago

H involvedEveryone 

Business response:

Thank you, Levi, for your review. I'm glad to see you found the experience positive. If there’s anything more you'd like to discuss or if any questions arise, please reach out to me directly. I'm always here to assist with anything you need. 

Sharon B.'s profile image
Sharon B. 

Verified by Mutual of Omaha Mortgage

11 months ago

Eric Campbell made everything great, He always answered my call and questions, if I left a message, he would always return my call in a timely fashion... He walked me through each step with grace and kindness... His patience with me being computer challenged and your easy to use website, made the process a breeze... 

Business response:

Thank you, Sharon, for taking the time to share your experience. I'm delighted to hear that my assistance and our website helped make the process smooth for you. Being available and ensuring clarity in every step is something I prioritize, and I’m glad it was helpful, especially with any technical concerns. Your words are greatly appreciated, and it was a pleasure working with you. 

Belinda H.'s profile image
Belinda H. 

Verified by Mutual of Omaha Mortgage

11 months ago

Matt was knowledgeable in regards to VA loans and alleviated any confusion on the loan process. Matt and his team worked well together when our closing date moved up. 

Business response:

Thank you for your review, Belinda. I'm glad I could provide clarity on the VA loan process for you. Managing changes like a moved-up closing date can be challenging, and I'm happy to hear that my team's coordination was effective in making the transition smooth. If you have any more questions or need further assistance in the future, feel free to get in touch. 

Honey G.'s profile image
Honey G. 

Verified by Mutual of Omaha Mortgage

11 months ago

Kim Shuey and her team made our first time home buying experience more comfortable and peaceful. They completed all paperwork really fast and we appreciate their excellent customer service. We will recommend Mutual of Omaha Mortgage officer Kim and her team to everyone who is looking to buy a house. 

Business response:

Honey, thank you so much for sharing your feedback. I'm delighted to hear that your first home buying experience was comfortable and peaceful. Ensuring that everything goes smoothly and efficiently is a priority for me and my team. Your kind words about our customer service mean a lot, and I appreciate your willingness to recommend us to others. If there's anything more I can assist you with or if any questions come up in the future, please feel free to reach out. Thank you for choosing me as your mortgage officer! 

Thomas S.'s profile image
Thomas S. 

Verified by Mutual of Omaha Mortgage

11 months ago

Everbody sent emails telling me what to update and forms to fill out 

Business response:

Thomas, I appreciate you sharing your thoughts about the communication process. Ensuring that you have all the necessary information and updates is an important part of making the mortgage process as smooth as possible. If there was anything specific that could have been improved or if you have further questions, please feel free to reach out to me directly. I'm here to help make things clearer and easier for you. Thank you for your feedback! 

Brent C.'s profile image
Brent C. 

Verified by Mutual of Omaha Mortgage

11 months ago

Availability throughout the process; knowledge on MoO's product features (float down option; refinance option) 

Business response:

Thank you, Brent, for highlighting my availability and knowledge of Mutual of Omaha Mortgage's product features. I'm pleased to know that my expertise with the float down option and refinance tailored well to your needs. It's important to me that clients fully understand the choices available to them. If you have any further questions or need assistance, feel free to reach out at any time. 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 5,515 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.