Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Overland Park, KS

About this business

Finance Mortgage Lenders

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.95,467 reviews

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Matthew G.

10 months ago

Mark was engaged, attentive, and very helpful. He was quick and provided great service.

Business response:

I'm grateful for your kind words, Matthew. Knowing that you found my engagement and attentiveness helpful means a lot to me. Providing quick and great service is always a top priority, and I'm glad it made a positive impact on your experience. If you ever need assistance in the future, don't hesitate to reach out.

Jennifer G.

10 months ago

Robert was very responsive, clear & made the experience so straightforward & easy. Thanks Robert for all your help in getting us into our new house!

Business response:

Jennifer, I'm really pleased that I could make the process straightforward and easy for you. It was a privilege to help you get into your new house. Thank you for your kind words and for placing your trust in me at Mutual of Omaha Mortgage.

Gavin A.

10 months ago

I had a great experience

Business response:

Gavin, I'm delighted to hear that you had a great experience. It was my pleasure to assist you, and I'm pleased that everything went well. Thank you for taking the time to share your feedback and for trusting Mutual of Omaha Mortgage.

Santiago M.

10 months ago

Mark Gennusa was incredibly helpful and consistently available to answer any questions or concerns we had throughout the mortgage process—even on his days off. His dedication and responsiveness truly stood out. Mark’s team was equally impressive: fast, efficient, and always on top of every detail. The level of customer service we received was outstanding. We highly recommend Mark and his team to anyone looking for a smooth, well-supported loan experience with a team that truly has your back.

Business response:

I appreciate your thoughtful review, Santiago. I'm really pleased to hear that my availability and dedication made a difference for you during the mortgage process. Making sure your questions and concerns are addressed promptly is a priority for me. It's also great to know that you found the team's efficiency and customer service impressive. Thank you for your recommendation, and please don't hesitate to reach out if there's anything more I can assist with in the future.

Christopher G.

10 months ago

Mark swooped in two weeks before closing and got me .25% reduction from what I previously had. He's a shark and what you want in a lender. Look no further.

Business response:

Thank you, Christopher, for sharing your experience. I'm thrilled to have been able to secure a rate reduction for you so close to closing. I appreciate your kind words and am glad you found my approach effective. If you need any further assistance or have questions in the future, feel free to get in touch.

Madelaine A.

10 months ago

Helpful and good communication

Business response:

Thank you, Madelaine, for your feedback. I'm glad to hear that you found my communication helpful throughout your experience. It's my goal to ensure that everything is clear and that any questions you have are promptly addressed. If there's anything more you need or if you have any inquiries in the future, please feel free to reach out. I'm here to assist you at Mutual of Omaha Mortgage.

James M.

10 months ago

Robert was very helpful, super responsive, great experience.

Business response:

James, I'm glad to hear that your experience was positive and that you found me helpful and responsive. It was a pleasure to assist you throughout the process. Thank you for sharing your feedback and for choosing Mutual of Omaha Mortgage.

Mark A.

10 months ago

Ryan communicated well, took time to answer my questions, and was pleasant to talk to.

Business response:

Thank you, Mark, for taking the time to share your thoughts. I'm pleased to hear that my communication efforts and the time spent answering your questions made a positive impact on your experience with Mutual of Omaha Mortgage. It was great having the opportunity to assist you, and if you have any more questions or need support in the future, please feel free to get in touch. I'm always here to help.

Eric W.

10 months ago

Mark's was very timely with emailing back, and provind extra information that I requested.

Business response:

Thanks for your review, Eric. I'm glad to hear that my timely responses and providing additional information were helpful to you. It's always important to me to ensure you have all the details needed throughout the process. If there's anything more I can assist with, please feel free to reach out.