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Mutual of Omaha Mortgage
- Mortgage Lenders
- Overland Park, KS
About this business
Location details
10740 Nall Ave, #115, Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Jake was very responsive and patient and I enjoyed speaking with him.
Business response:
Thank you, Joseph, for sharing your experience. I'm glad to hear that my responsiveness and patience made a positive impact for you. I enjoyed our conversations as well and am glad I could assist you. If you have any questions or need further assistance in the future, feel free to get in touch. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
great service and reliable!
Business response:
Thank you, Andreas, for your positive feedback. I'm glad to hear you found the service both great and reliable. It's always my goal to provide dependable assistance throughout the mortgage process. I appreciate the trust you've placed in me and Mutual of Omaha Mortgage. If there's anything more I can do for you, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
N/A,................
Business response:
Austin, thank you for leaving a review. I'm always striving to make the mortgage process as seamless as possible and truly value your perspective on your experience. If there’s any aspect you’d like to discuss further, or if you have additional questions or concerns, please feel free to reach out to me directly.
Verified by Mutual of Omaha Mortgage
Ryan did a great job communicating our options and was very responsive and available any time I had questions during the process. We had a smooth experience and would definately look to Mutual of Omaha for future financing needs.
Business response:
Thank you, Hana, for sharing your experience. I'm glad to hear that my communication helped in clearly laying out your options and that I was able to be responsive throughout the process. It's wonderful to know everything went smoothly for you. If future questions or financing needs arise, I'd be more than happy to assist again.
Verified by Mutual of Omaha Mortgage
Jared was pretty good at communicating with me on important details. He was easy to get ahold of via text message and answered promptly
Business response:
Thank you, Amanda, for sharing your feedback. I'm glad to hear that my communication and accessibility through text were helpful to you. Ensuring that important details are clearly conveyed is a priority for me. If there's anything else you'd like to discuss or if you have more questions, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
Extremely responsive and helped us close an entire week early! This was an amazing experience and will definitely reach out to this team again for future investments
Business response:
Thank you for your wonderful feedback, Anthony! I’m so pleased to hear that my responsiveness contributed to an early closing for you. It's incredibly rewarding to know that the experience was positive and memorable. Working with you was a pleasure, and I appreciate your trust in me throughout the process. If you have any future investment needs or questions, I’m here to help—please feel free to reach out anytime.
Verified by Mutual of Omaha Mortgage
Truthfully had a few items that were a bit wonky in the process. During our first conversation and e-mail exchanges, I was told that if rates dropped by more than 0.25% then there would be a potential re-negotiation of my rate. When that happeend and I reached out, I was told it was actually 0.50%. As well we found a few items on our closing disclosures that if I didn't catch would have ended up costing us extra money. I think the rate was great, and Kim & Amanda were generally available for my questions, but I think it ocul... read more
Business response:
Joshua, thank you for sharing your feedback. I understand how important clear communication is, especially when it comes to financial details like rate adjustments and closing disclosures. I'm sorry for any confusion regarding the rate renegotiation threshold and for the discrepancies you found on the closing disclosures. I appreciate you bringing these to my attention. It's great to know you felt supported with your questions, but I’m committed to improving any areas that fell short of expectations. Please feel free to reac... read more
Verified by Mutual of Omaha Mortgage
Jeff was very responsive and helpful throughout the entire process.
Business response:
Thanks, Tim! Great working with you.
Verified by Mutual of Omaha Mortgage
Rob was quick to answer any questions, and the whole process went smoothly.
Business response:
Frederick, I'm glad to hear that the process went smoothly and that I could promptly address any questions you had. It was a pleasure working with you. Thank you for your feedback and for choosing Mutual of Omaha Mortgage.
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 5,293 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.