Mutual of Omaha Mortgage

Business response:

Thank you for the 5-star review, James! It was a pleasure working with you on your refinancing process. I always strive to be professional and courteous, and I'm glad to hear that you had a positive experience with us at Mutual of Omaha Mortgage. You're always welcome if you have any future refinancing needs or questions. 

Business response:

I'm thrilled to hear about your positive experience, Robert! Your feedback means a lot to me. It's always wonderful to hear that my work is appreciated and has made a real difference for my clients. The fact that your real estate agent plans to recommend me to her clients in the future is the highest compliment I could ask for. I look forward to the opportunity to work with you, or those you send my way, in the future. Thank you for choosing Mutual of Omaha Mortgage. 

Business response:

I'm thrilled to hear that you had a smooth and easy process, Roxanna! Your feedback is greatly appreciated. It was my pleasure to assist you. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage. - Kim Shuey 

Business response:

I'm greatly appreciative of your kind words, Soo. It was a pleasure to assist you in meeting those demanding deadlines. Striving for transparency and efficiency is a core aspect of our work here at Mutual of Omaha Mortgage. Receiving such favorable feedback, especially from a highly esteemed client like you, makes our efforts worthwhile. Remember, we're always here to assist you with your future mortgage needs. Thanks once again for your recommendation! 

Business response:

I appreciate your feedback, Caroline. It's great to know that you had a positive experience and found my service helpful. I'm always here to provide you with the best service at Mutual of Omaha Mortgage. Thank you for the 5-star rating! 

Business response:

I'm so pleased to hear that you found our process to be smooth and efficient, Kelsey. Customer satisfaction is always my main goal, and it's wonderful to know that I was able to meet that for you. I appreciate your kind words and the 5-star review. Please don't hesitate to reach out if you have any other questions or needs in the future, I'll be happy to help. 

Business response:

Hi Keenan, I appreciate your feedback and the high rating you gave me. I'm glad to hear that you found my communication effective throughout the process. I understand your frustration regarding the delayed closing due to the appraisal. It's an area we are constantly working on to improve to ensure we meet our customers' expectations. Thank you for your business and putting your trust in Mutual of Omaha Mortgage. Your patience and understanding are greatly appreciated. 

Business response:

Hello Sariah, It's wonderful to read your kind words and know that you had a positive experience with me at Mutual of Omaha Mortgage. I'm glad I was able to assist you in avoiding a potentially bad loan agreement and ensure that your experience was the best it could be. Clients like you make my role truly rewarding, and I'm here to assist with any future mortgage needs you may have. Kim Shuey 

Business response:

I'm delighted to hear that you had a positive experience working with me at Mutual of Omaha Mortgage. It's always my goal to provide quick and accurate responses to all questions that arise during the refinance process. Knowing that I was able to meet your expectations and assist you successfully is truly gratifying. Should you have any further inquiries or need assistance in the future, don't hesitate to get in touch. Thanks for the 5-star review, Alana! - Steve Johnson