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Mutual of Omaha Mortgage
- Mortgage Lenders
- Overland Park, KS
About this business
Location details
10740 Nall Ave, #115, Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Whitney did an excellent job and communicated very well. However our closing ended up being delayed almost two weeks due to the appraisal not being approved in a timely manner
Business response:
Hi Keenan, I appreciate your feedback and the high rating you gave me. I'm glad to hear that you found my communication effective throughout the process. I understand your frustration regarding the delayed closing due to the appraisal. It's an area we are constantly working on to improve to ensure we meet our customers' expectations. Thank you for your business and putting your trust in Mutual of Omaha Mortgage. Your patience and understanding are greatly appreciated.
Verified by Mutual of Omaha Mortgage
Kim was so amazing! She was very thorough and knowledgeable and overall she saved us from a potential bad loan agreement. She went above and beyond to make sure my experience was nothing but the best . I can't thank Kim enough for all her help.
Business response:
Hello Sariah, It's wonderful to read your kind words and know that you had a positive experience with me at Mutual of Omaha Mortgage. I'm glad I was able to assist you in avoiding a potentially bad loan agreement and ensure that your experience was the best it could be. Clients like you make my role truly rewarding, and I'm here to assist with any future mortgage needs you may have. Kim Shuey
Verified by Mutual of Omaha Mortgage
Steve was great! very knowledgeable and quick to respond to any questions I had throughout the refinance process
Business response:
I'm delighted to hear that you had a positive experience working with me at Mutual of Omaha Mortgage. It's always my goal to provide quick and accurate responses to all questions that arise during the refinance process. Knowing that I was able to meet your expectations and assist you successfully is truly gratifying. Should you have any further inquiries or need assistance in the future, don't hesitate to get in touch. Thanks for the 5-star review, Alana! - Steve Johnson
Verified by Mutual of Omaha Mortgage
Jeff was great at communicating with me in a timely manner. He was always patient to answer my many questions. He explained things without being pushy, which I really appreciated. Thank you, Jeff!!
Business response:
Thank you, Rachel, for letting me be a part of the team you put togeter to find and buy your first home! I hope you have many happy years in your new place!
Verified by Mutual of Omaha Mortgage
Jeff made buying our first home a smooth journey. We are very pleased with his services.
Business response:
Thanks, Gavin! Who would of thought that when we met 19 years ago, when you were a 1st grader, that I'd be a part of getting you into your first home. Time sure flies! Stay in touch, and let me know if there's anything I can do for you in the future.
Verified by Mutual of Omaha Mortgage
Jake was always quick to respond and he made it easy to do everything online.
Business response:
I'm delighted to hear that you had a great experience with our online process, Victor. It's essential for us at Mutual of Omaha Mortgage to ensure a swift and smooth process. Your positive review means a lot, and I appreciate your 5-star rating. Thank you! - Jake Longhta
Verified by Mutual of Omaha Mortgage
He is always trying to help us and explain every step of the mortgage process. I can’t recommend him enough to anyone!
Business response:
Thank you so much for your fantastic review, Sehyeon. It's very rewarding to know that you appreciated my assistance throughout the mortgage process. Your recommendation means a lot to me. Don't hesitate to reach out if you have any more questions or need further help in the future. Appreciate your trust in me and Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Jared was super responsive and the communication was crystal clear.
Business response:
I'm really pleased to hear that you found the communication to be clear and timely, Alfred. It's always my goal to provide top-notch service to all clients. I'm glad I could assist you with your mortgage needs at Mutual of Omaha Mortgage. Hearing that you're satisfied with my service means a lot to me. If you have any additional needs or questions in the future, don't hesitate to reach out. Thanks for your positive review and 5-star rating!
Verified by Mutual of Omaha Mortgage
Amanda's team was great. So easy to work with and always answered any questions or messages left within the hour.. Customer service superior. The title company agent even said this was the easiest mortgage company she had worked with. Nothing negative about the experience. Highly recommend. Thank you Amanda and to your team for making the first step in our long move totally stress free.
Business response:
Hello Rachel, I'm thrilled to hear that you had a positive experience with my team at Mutual of Omaha Mortgage. It's fulfilling to know that we were able to make your first step in your move stress-free. Your kind words truly mean a lot to us. It's our priority to respond to our valued clients like you promptly and provide exceptional service. Thank you for your stellar review and recommendation. We hope to assist you again in the future. Take care, Amanda Park
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 5,335 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.