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Mutual of Omaha Mortgage

4.9

About this business

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,293 reviews
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Bruce J H.'s profile image
Bruce J H. 

Verified by Mutual of Omaha Mortgage

9 months ago

Very easy process and great communication from Kim and her team 

Business response:

Bruce, thank you so much for the 5-star review! I'm thrilled to hear that your experience was easy and that you appreciated the communication from my team and me. We really strive to make the process as smooth as possible, so it means a lot to hear that we hit the mark. We appreciate your business!  

Brandon T. W.'s profile image
Brandon T. W. 

Verified by Mutual of Omaha Mortgage

9 months ago

Easy communication. Appreciated being able to communicate offline via email when possible as this was less disruptive to our daily lives and particularly at work. Other lenders would call us at all times of the day and it was offputting. 

Business response:

I'm really pleased to hear that you appreciated our approach to communication, Brandon. At Mutual of Omaha Mortgage, we always strive to make our processes as convenient as possible for our customers. I'm glad that communicating via email worked well for you, and it's something we'll definitely continue to utilize. Thanks for giving us a 4.33 out of 5 rating too, we're always working towards a perfect 5! I hope we have the chance to work together again in the future. 

Marshall T.'s profile image
Marshall T. 

Verified by Mutual of Omaha Mortgage

9 months ago

Jim Simpson is phenomenal! He is organized, efficient, thorough, and clearly communicates all requirements throughout the loan underwriting and closing process. I have closed numerous loans with Jim, and have many friends who I've referred who also closed loans with Jim. He has always worked closely with all parties involved to facilitate an on-time closing. I highly recommend him! 

Business response:

Hey Marshall, I'm over the moon to hear about your positive experience! It's always my goal to keep the loan process straightforward and efficient for everyone involved. I appreciate all the referrals and your repeat business too! Looking forward to working with you again in the future. Thanks for the glowing review, it really means a lot to me! - Jim Simpson, Mutual of Omaha Mortgage. 

Frank A L.'s profile image
Frank A L. 

Verified by Mutual of Omaha Mortgage

9 months ago

Even though the mortgage company was far from me, they were always just a quick phone call away. Amanda and Eileen were very supportive and kept me updated along the way. I would highly recommend Mutual of Omaha to everyone 

Business response:

I'm so pleased to hear that you had a positive experience, Frank! Your kind words mean a lot to me and Eileen. We strive to keep our clients updated and informed, regardless of how far away they might be. It was a pleasure working with you and your endorsement truly means a lot to us here at Mutual of Omaha Mortgage. Thank you for your 5-star review! 

Kendra J.'s profile image
Kendra J. 

Verified by Mutual of Omaha Mortgage

10 months ago

Mark called me within seconds on subitting my request for information. He was helpful working with my realtor and made everything very easy! 

Business response:

I'm ecstatic to hear about your positive experience, Kendra! It was my pleasure to assist you in your home buying process. Your kind words mean a lot to me and I'm glad I was able to provide the level of service that Mutual of Omaha Mortgage is known for. If you ever need anything in the future, don't hesitate to reach out. Thanks for the stellar review! 

Aidan M.'s profile image
Aidan M. 

Verified by Mutual of Omaha Mortgage

10 months ago

April was amazing to work with. very professional and helpfu! 

Business response:

I'm thrilled to hear that you had such a positive experience, Aidan! It was a pleasure working with you and I'm glad I could be of help. Your satisfaction is what makes our job worthwhile at Mutual of Omaha Mortgage. Don't hesitate to reach out if you have any other questions or needs in the future. Thank you for your kind words and the 5-star review! 

Seungho L.'s profile image
Seungho L. 

Verified by Mutual of Omaha Mortgage

10 months ago

I had an outstanding experience working with Whitney. As someone who knew very little about mortgages, I had countless questions throughout the process. Whitney was incredibly patient and took the time to answer every single one of them without hesitation. Her timely and accurate information, along with her expertise, made the entire process smooth and stress-free. Thanks to Whitney’s support and guidance, I was able to purchase the home I wanted. I highly recommend Whitney to anyone seeking a knowledgeable, patient, and rel... read more

Business response:

Thank you so much for the wonderful review, Seungho! I'm thrilled to hear about your positive experience with me and Mutual of Omaha Mortgage. It was truly a pleasure assisting you throughout the loan process, and I'm glad to know that my guidance was helpful to you. Your satisfaction is my top priority, so I'm happy to hear that you felt well-supported and that you are now the proud owner of the home you wanted. Anytime you have more questions in the future, please don't hesitate to reach out. Thanks again for choosing me a... read more

Mary W. M.'s profile image
Mary W. M. 

Verified by Mutual of Omaha Mortgage

10 months ago

Robert when above and beyond to help us with a difficulty closing. 

Business response:

I'm delighted to hear that you had a positive experience, Mary. It's always a top priority for us at Mutual of Omaha Mortgage to assist our clients in the best way we can and ensure a successful closing. Your kind words and high rating are deeply appreciated. Feel free to reach out if you need any further assistance in the future. Thank you! - Robert Ferger 

Sebastian B.'s profile image
Sebastian B. 

Verified by Mutual of Omaha Mortgage

10 months ago

Steve was very thorough and keep me updated at every step. 

Business response:

I'm really happy to hear that you appreciated the effort I put into staying thorough and keeping you updated during every step of the process, Sebastian. Receiving a 5-star rating from you truly means a lot to me. Your satisfaction is my top priority at Mutual of Omaha Mortgage, and I'm glad I was able to meet your expectations. If you have any other needs or questions in the future, don't hesitate to reach out. Steve Johnson 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 5,293 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.