Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

Get directions

Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,572 reviews

Select a rating

Sue Rae M.

3 years ago

Kenneth was always available when needed and that kind of commitment to customer service is very rare. He's also extremely knowledgeable of the entire process. It was a pleasure working with him and I would highly recommend him to anyone.

Business response:

I'm truly overwhelmed by your kind words, Sue. It was an absolute pleasure assisting you throughout your journey with Mutual of Omaha Mortgage. I strive to be always available for my clients and provide them with the most accurate knowledge possible to make the process as smooth as possible. Your recommendation means the world to me. Should you need any further help in the future, please do not hesitate to reach out. Thank you once again for your trust and the fantastic review. Best, Kenneth Alban.

Lee Michelle H. W.

3 years ago

That everyone was polite and helpful while the processes was handled over computer and phone.

Business response:

I'm tremendously grateful for your positive feedback, Lee. I'm glad to hear that you found our team to be polite and helpful throughout the process. At Mutual of Omaha Mortgage, we strive to provide a smooth and efficient process for our customers, even when doing so remotely. Your satisfaction is our ultimate goal, and your review reaffirms the hard work we put in every day. Thank you for taking the time to share your positive experience!

Tracy K.

3 years ago

It was easy and convenient!

Business response:

I'm glad to hear that you found our process to be easy and convenient, Tracy. Here at Mutual of Omaha Mortgage, we strive to make our customers' experiences as seamless as possible. However, I see that we did not quite meet the 5-star experience you deserved. I would appreciate any additional feedback you might have to help us improve. Please feel free to reach out to me directly. Thanks for taking the time to leave a review.

Araceli H. T.

3 years ago

Great communication. Easy process for the most part

Business response:

Thank you, Araceli! I strive to provide excellent customer service, and it's great to hear that you had a smooth experience. I'm glad I could help!

Cynthia A. J.

3 years ago

You made it very easy to work with , and yes I would recommend you to all my friends and family, thank you for taking care of us.

Business response:

Thank you for the kind words, Cynthia! I'm thrilled to know that I was able to make the process easy for you. It means a lot to know that you would recommend Mutual of Omaha Mortgage and me to your friends and family. Thank you for your loyalty.

Trevor J. C.

3 years ago

Appraiser being prompt and on time

Business response:

Thank you for the kind words, Trevor! I'm glad that you appreciate my punctuality. Mutual of Omaha Mortgage is committed to providing the best customer service possible, and I'm glad I could help.

David N.

3 years ago

Mark was amazing! He was very knowledgeable and kept us informed during the entire process. He answered all questions we had with patience and kindness. He was always just a quick phone or text away. He made our refinance a breeze! We would love to work with him again in the future!

Business response:

Thank you so much for your kind words, David! It was a pleasure to work with you and I'm so happy that I could make the refinance process a breeze for you. I'm grateful for your trust and look forward to working with you in the future!

John A. H.

3 years ago

Ben was great to work with and he is truly a professional.

Business response:

Thank you John for your kind words! It was a pleasure to work with you and I'm so glad that I could help make your experience a positive one.

Nathan G.

3 years ago

It was seamless and I don't remember the interaction. That's what makes it great.

Business response:

Thank you so much for taking the time to provide your feedback, Nathan. I'm glad to hear that your experience with Mutual of Omaha Mortgage was seamless. It's my goal to provide top-notch service and I'm glad that you were satisfied.