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Mutual of Omaha Mortgage
- Mortgage Lenders
- Fishers, IN
About this business
Location details
8701 E 116th St, Suite 255, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
refi Jeremy Cooley of Royal United Mortgage made the process very smooth. He was always available, whether it be day or night, to answer any questions that came up.
A Stressful Experience I decided in January to look around an to begin to gather information about refinancing my mortgage. I didn’t get an opportunity to shop around because I was made to fill out an application. After a few days of thought I decided not to go through with the refinancing. I felt I was pressured into it. I needed a new roof, which I decided to do, and borrowed from myself to pay for it. I was then told I had to pay for it through the loan. They told me they had to send the to me and I had to pay the roofing... read more
Not happy anymore. The process was pretty fast and easy. My interest rate went up daily until the day we finalized but I ended up saving money each month. Now, several months later, I’m getting calls from a past creditor that was supposed to be paid off but was short and is in jeopardy of affecting my credit report. It may not be directly her fault this happened but I’ve left Katy several messages to get this fixed and I can’t get a return call from her.
Business response:
Thank you for sharing your concerns. Royal United Mortgage strives to provide excellent customer service from start to finish, and we take comments such as these seriously. The Compliance Department reviewed the scenario and found that our staff acted in good faith to ensure the loan structure achieved your goals. Our staff called the creditor in question to ensure the payoff was correct. Unfortunately, there are situations where creditors charge additional interest or fees even after a debt is paid. We do apologize for the ... read more
He was very helpful during the whole process was great to work with. The experience was very well handled and also very helpful. I would recommend your services. I appreciate all the help that was given to make this process go quickly.
it was okay everything was approved for refinance then he just vanished would not return calls or anything left us hanging would not reccomend this clown to my worst enemy very non professional he started calling me at 7 am would call right back as soon as my number showed up my wife spent 3 hours sending paper work and documents. but then after everthing was completed and approved disapears
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 5 star rating with 1,460 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.