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MyGuy Plumbing & Drain
- Plumbing
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I knew I was in trouble when the guy sat in my hallway for over 10 minutes playing around with a tablet in order to get me a Price! This $20 aftermarket item took 15 Minutes to install for a grand total of $364.66. ??? Yes replacing these on my bathroom sink took a few minutes and cost me $364.66. ??? Weren’t even Moen parts? A New Faucet Would Cost Less! #NeverAgain (Here’s The Details)
Business response:
Hello D.P., Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused during your recent experience with us at MyGuy Plumbing and Drain. We strive to provide efficient and transparent service to our valued customers. Please contact us at (732) 492-3968, so we can discuss this in more detail and work towards a resolution. Once again, we apologize for any frustration caused and appreciate your feedback as it helps us improve our services. We hope to have the opportunity to ... read more
Charged me just to provide an estimate for installing a new hot water heater when no other plumber did. Their price was 2x the others too. No thanks
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Horrible do not trust this company
Business response:
We are sorry to hear that you are upset with us. We are a local, small family owned company and we pride ourselves on customer service. I understand you wanted a price over the phone. In order for us to stay honest and to be able to give up front prices we can not honestly do that over the phone. Most situations require us to have one of our professionals come out to make sure the problem is what the clients think it is, sometimes it's not what the client thinks, it may be something else causing that issue. Therefore we woul... read more
Frequently asked questions about MyGuy Plumbing & Drain
How is MyGuy Plumbing & Drain rated?
MyGuy Plumbing & Drain has a 4.9 star rating with 2,204 reviews.
When is MyGuy Plumbing & Drain open?
MyGuy Plumbing & Drain is open now. It will close at 12:00 p.m.