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National Debt Relief
- Debt Relief Services
- New York, NY
About this business
National Debt Relief is proud to be reviewed and ranked as a top provider by these independent review websites. National Debt Relief does not compensate these reviewers to apply their objective criteria to our company and rank us compared to our peers. We do, however, advertise on their websites because we are proud of our independent rankings. We have confirmed that each independent review is subject to its own criteria and not influenced by our advertising.
Location details
180 Maiden Lane, 30th floor, New York, NY, 10038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
Poorly! Their customer service *** told me the loan payments would now stop. They did but didn't stop. The loan companies told me they could not access their monthly payments. However, the bank account is empty just as if they took their payments. When I called *** I was told I had a new customer service ***, not the one I had when I signed up. I told the person that I wanted to speak with the same guy that signed me up or I would cancel the contract with them,. These people are very slick and fundamentally dishonest. I woul... read more
I called this company to possibly obtain a debt consolidation loan. They told me that they primarily pay portions of debt then write off the rest. I told them that I did not want to do that. I wanted a debt consolidation loan. They asked me what some of my previous addresses were. I told them a few and they said they did not have that information and said they were going to throw out my information and Good Luck. I didn't even give them my information to find out anything else. Very very rude !
I was completely satisfied with the customer service! However, I was not happy with the final payoff amount, which was based on an accumulated interest balance of $12,165.58, rather than the enrolled debt amount of $10,638.00. If I had known this, I would have chosen to pay off the creditor myself and maintain a good standing with them. Additionally, I was unaware that it would take longer than one year to reach a settlement, which negatively impacted my credit score.
I made financial mistakes, and hired a law firm to help me file for bankruptcy. I was left to do everything and wasn't given clear guidance on how to complete the steps. They even asked for information I didn't have, and I couldn't find a way to get them the information. I explained this to them, and they didn't seem to care. They kept requesting for it. This started in February of 2025 and in September I finally had enough, as no progress was made. All of my secured debt was surrendered, and I decided to reach out to *** to... read more
Right now, I am "not too happy"...I was told not to pay any of my bills on the list, yet 2 of them still took money out of my account which was a total of $400 dollars and now I have to pay National Debt too!! I got screwed!!! No one told me that they would still take money out.
***** didn't even update my banking number after being on the phone for 30 minutes. He was very nice! All he did was add the payment. I keep getting emails wanting me to sign a document that he said it was spam and not to sign. What is going on with this company? Are you legitimate? Because a company this size seems very sloppy and unprofessional!! I am very worried!
They lie, take double payments, hours on phone fixing there mistakes. misrepresenting what they do and never do what they say. Say they call creditors and they do not call!! Got served with papers because they didnt do the job they said they would. Bad experience all around. Would warn everyone to stay clear of them!!
I signed up with *** because I needed help with my high debt.
Dont use them, you can do better by dealing with the companies on your own
Frequently asked questions about National Debt Relief
How is National Debt Relief rated?
National Debt Relief has a 4.6 star rating with 22,788 reviews.
When is National Debt Relief open?
National Debt Relief is closed now. It will open at 8:00 a.m.